Polite .
Professional .
Perfect service provider with human touch .
Overall awesome experience . Thanks .
7/16/2024
David A. VERIFIED CUSTOMER
A continuation of my previous comments.
I expect to drive the vehicle 200,000 miles without any issues.
It didn’t happen with the LS 500.
warranty just expired .
I drive mostly highway miles .
I expect Lexus to cover the cost of repairing the height control compressor.
I can’t afford to pay $7500 for a compressor which will last at least 200,000 miles.
What happened to the pursuit of perfection?
The employees in the service department are very nice.
I drove domestic vehicles in the past and they were good for 100,000 miles the LS 500 remind me of them!!!
7/16/2024
Louis J. VERIFIED CUSTOMER
Adam was very professional, courteous and informative. My Lexus was serviced and delivered back to me well before the promised time. My expectations were exceeded in all regards. Job well done!
7/16/2024
Laketta A. VERIFIED CUSTOMER
My car wasn’t detailed up to my standard. But they did correct the issues when I addressed them.
7/13/2024
Mustafa R. VERIFIED CUSTOMER
Great service great environment
7/13/2024
Hitoshi H. VERIFIED CUSTOMER
Great service
7/13/2024
Andrea G. VERIFIED CUSTOMER
Keep up the great work!
7/13/2024
Thomas A. VERIFIED CUSTOMER
Don and Jeff always have given me excellent service, thank you. Tom Atwood
7/13/2024
Arman L. VERIFIED CUSTOMER
Great service. Thank you!
7/13/2024
Jim V. VERIFIED CUSTOMER
We’ve had our Lexus serviced twice at Metro Lexus. The service was prompt and courteous.
7/13/2024
Anthony K. VERIFIED CUSTOMER
Mr. Miller provided me w/ what I would describe as a Lexus- worthy customer service: He was informative, responsive, and professional through out the interaction. He made me look forward to future visits to my Lexus dealer service dept. Mr. Miller's conduct was consistent w/ previous interactions I've had w/ him. Anthony K
7/13/2024
Ed D. VERIFIED CUSTOMER
Simply THE best service EVER!
He explained everything to us. He is VERY underpaid ( I Think )
What a great person / U r very lucky to have him!
Regards
Ed & Colleen DeBarr
7/13/2024
Howard K. VERIFIED CUSTOMER
Service well done
7/12/2024
Dennis A. VERIFIED CUSTOMER
Outstanding service. Great customer service
7/12/2024
Cathy S. VERIFIED CUSTOMER
Paul was polite, professional and helpful. He let me know that it was not time to have the brakes replaced. Any other type of auto dealership would have replaced the brakes . Providing service which is helpful is a plus and we have always received this type of customer service from Lexus.
7/12/2024
Lana R. VERIFIED CUSTOMER
GREAT service!
Would recommend to anyone!
7/12/2024
Rachel H. VERIFIED CUSTOMER
Thanks for taking me in as an Emergency service to fix my flat tire!
I feel safe and appreciate the alignment!
Regards,
Rachel
7/12/2024
Mary M. VERIFIED CUSTOMER
As always Paul displayed great customer service. Thank you!
7/12/2024
Jeffrey R. VERIFIED CUSTOMER
I always appreciate the professionalism and friendliness of the staff.