**** provides truly outstanding customer service. Her attention to detail, clear communication, and thorough handling of all vehicle-related matters are exceptional. She always stays in touch regarding any concerns or recommendations. I am genuinely extremely satisfied with the service **** has provided.
3/11/2026
Marcos A. VERIFIED CUSTOMER
Adam was actually very impressive in his service and overall experience and I hope to see him again next time.
3/11/2026
Scott B. VERIFIED CUSTOMER
Jeff I really great to work with. He is thorough, professional and knowledgeable. It’s always a satisfying experience working with him regardless of the issue.
3/11/2026
Andrew G. VERIFIED CUSTOMER
Adam was great. I did receive an inaccurate AI email that requested me to make an appointment that was already scheduled. A minor but unnecessary annoyance.
3/10/2026
Terri T. VERIFIED CUSTOMER
Always excellent customer service from Jeff Miller.
I didn't mention this concern to Jeff, there was salt from past winter's weather, usually one the gentlemen remove it for me. Did this change with the change of hands?
3/10/2026
Allen F. VERIFIED CUSTOMER
Very satisfied.
3/9/2026
George P. VERIFIED CUSTOMER
Very happy with the service. Jeff Miller does an excellent job in communicating what needs to be done and follows through with excellent customer service.
3/9/2026
Amanda C. VERIFIED CUSTOMER
The entire process went very smoothly…thank you!
3/9/2026
Sonja S. VERIFIED CUSTOMER
I have not experienced the level of professional customer service I have come to expect since 2013. I own two Lexus vehicles, and my parents own two as well. During my recent visit, Travis exhibited a dismissive attitude, and my gasoline was not topped off as promised. His manner did not reflect the professional standards I associate with Lexus. I had a disappointing interaction with him and look forward to providing a full survey. Thank you.
3/8/2026
Kristi E. VERIFIED CUSTOMER
Jeff is always wonderful, grateful for his service.
3/8/2026
Paul K. VERIFIED CUSTOMER
Jeff was really nice to deal with. Really seemed to want to solve my issues. Went out of his way to educate me with lots of good information. Good person to have in customer service!
3/8/2026
Emily G. VERIFIED CUSTOMER
Jeff is so kind, and super thorough. explained every recommendation, my service plan details, and made sure my car was back in ny hands quickly. He makes a service appointment a pleasure!
3/8/2026
Dean V. VERIFIED CUSTOMER
Keep up the excellent work!
3/7/2026
Bradley H. VERIFIED CUSTOMER
From the moment I met Cordis he treated me like we'd known each other for years. He covered all the bases and explained everything completely. He very much seemed like he loved what he did and belonged in his position and did a great job!
3/7/2026
Michael M. VERIFIED CUSTOMER
As always your service Department is always doing it's best to satisfy me as a customer. Paul was very good.First time I've ever had him.
3/7/2026
Marcus R. VERIFIED CUSTOMER
Very professional and polite!
3/7/2026
Stefan D. VERIFIED CUSTOMER
So far I’m satisfied with the way we are treated.
3/7/2026
Gilbert K. VERIFIED CUSTOMER
Very pleased with the time given to listen to my concerns and answer my questions. I was treated with kindness and respect.