I appreciated the loaner as I had no one to help me get my husband to and from physical therapy. I was very satisfied with the service. Had hoped they would have washed my car before my coming to pick it up. In fact, this is the truth, the only reason I bought the Lexus instead of the Avalon was bc you gave free car washes while I still owned the car! ???? I never have abused that offer but that feature was unmatched. Thank you! Hope once the pandemic is over, you return to giving the car washes.
8/7/2020
Michael W. VERIFIED CUSTOMER
Was supposed to be full synthetic oil but was regular
8/7/2020
Marty C. VERIFIED CUSTOMER
Thanks again
8/6/2020
Vikki R. VERIFIED CUSTOMER
Friendly and attentive
8/6/2020
Mark L. VERIFIED CUSTOMER
Excellent service
8/6/2020
Susan M. VERIFIED CUSTOMER
Excellent service Marty was very polite and curtious. Very satisfied customer!????
8/5/2020
Deric Z. VERIFIED CUSTOMER
I was disappointed with him wanting to charge almost $90 to plug in the scanner for a check engine light and vsc warning light. I brought business to you to perform a recall on the air bag. I’m assuming you made more than $90 on the job. While it was already there for hours I was disappointed they didn’t just offer to reset the vsc warning light for me. It was already an inconvenience to bring the car in. Everyone was kind and friendly...but at the end of the day I felt “like a guest” you just wanted to make money on... sometimes the extra mile only requires a kind gesture. I could have had this experience at any dealership...I just expected a little more from Lexus. Im sure he was just following procedure.
8/5/2020
Ken M. VERIFIED CUSTOMER
Always good service and great people
8/5/2020
Kelly J. VERIFIED CUSTOMER
Thank you, Scott!
8/5/2020
Alice K. VERIFIED CUSTOMER
Scott was very determined to find the noise problem with my Lexus RX 350 - whihe finally found the cause of the problem
8/5/2020
Zach L. VERIFIED CUSTOMER
Good service, always respectful and kind.
8/5/2020
Christine S. VERIFIED CUSTOMER
Greeted with a smile and very respectful employee. The device department was very kind. Oil change was done in a reasonable time.
8/5/2020
Kristi U. VERIFIED CUSTOMER
Scott did d an excellent job
8/4/2020
Thomas C. VERIFIED CUSTOMER
Great customer service.
8/4/2020
Larry S. VERIFIED CUSTOMER
Laura, as always did an outstanding of helping me and making recommendations
8/4/2020
Linda B. VERIFIED CUSTOMER
I was not happy originally waiting 9 days to have 3 alarms checked. Marty got me in earlier and took very good care of me and my RX.
8/3/2020
Doug T. VERIFIED CUSTOMER
I’ll be glad when you resume complimentary washes (and coffee!).