I was kept informed of the issues w my vehicle and the repairs were explained. Communication was great. Vehicle was also carefully handled due to virus concerns. Car seems to be running well for an oldie but a goodie!
7/22/2020
John B. VERIFIED CUSTOMER
Quick service good job
7/22/2020
Elaine F. VERIFIED CUSTOMER
I was sent a text after a couple hours to update me on my service. That was appreciated.
7/22/2020
Dana G. VERIFIED CUSTOMER
Laura is outstanding!! Always a pleasure to have her help me. She goes above & beyond!!
7/22/2020
Pat M. VERIFIED CUSTOMER
My most recent service experience was with Johnnot Laurie
7/22/2020
Lisa A. VERIFIED CUSTOMER
Excellent service! And thank you for filling my gas tank!
7/22/2020
Jeffrey C. VERIFIED CUSTOMER
Your services are great, I never fret.
Thank you very much.
7/22/2020
Harvey S. VERIFIED CUSTOMER
Laura Davis always exceeds my expectations. Laura has my Lexus in top condition. I will never go anywhere else for my Lexus needs
7/21/2020
Pat B. VERIFIED CUSTOMER
Also for inconvenience of recall filled my tank up. Very much appreciated
7/21/2020
Molly W. VERIFIED CUSTOMER
Excellent service!!!! All very friendly and nice!
7/21/2020
Susan L. VERIFIED CUSTOMER
Absolutely! Laura Davis is beyond the best! She’s amazingly wonderful!!!!
She is the reason I bring my Lexus to Akron Canton Lexus!!
7/21/2020
Mary S. VERIFIED CUSTOMER
Yes very pleased but my radio is not sinked with blue tooth. I have to go over Apple with someone when I have time.
7/21/2020
Jim D. VERIFIED CUSTOMER
I would like to take a moment to compliment LAURA DAVIS, her stellar customer service, warm welcome and smile - made me feel right at home. Laura efficiently checked me in - got me a loaner - and sent me on my way. She kept me informed of all updates, seamlessly making the service remarkable from start to finish. As a new member of the Lexus family, the service I received insurmountably surpassed that of BMW (my last two cars). Not only that, she shares the same name as my mother, bringing yet another smile to my face.
Please compliment LAURA DAVIS on a job well done!
Sincerely,
Dr. Jim D
7/20/2020
Artesia H. VERIFIED CUSTOMER
Laura was absolutely great she was courteous,Professional, and answered all of my questions and explained everything in ways I can understand. I was 100% Satisfied with the service provided me.
7/20/2020
Kevin F. VERIFIED CUSTOMER
For the past 4 years until now Laura Davis has always provided exceptional customer service and care. Thanks Laura ????
7/20/2020
Tom N. VERIFIED CUSTOMER
Very pleased with the service Laura provides. She was a pleasure to deal with.
7/20/2020
Asia L. VERIFIED CUSTOMER
Laura and the whole service team are Amazing!
7/20/2020
Meredith M. VERIFIED CUSTOMER
You can’t get thru to the service department- no one answers - also I left my Lexus key at 830 this morning / left three messages and nobody called me back Plus no car wash - I would have paid for a mini clean but no one available
7/18/2020
Carl F. VERIFIED CUSTOMER
Service was excellent staff wasprompt and courteous
7/18/2020
Mike P. VERIFIED CUSTOMER
Entire experience is top notch. Excellent service!!
Thank you!