Always a pleasure to deal with your service department.
12/9/2020
Robert G. VERIFIED CUSTOMER
Pleased with the service.
12/9/2020
Barbara J. VERIFIED CUSTOMER
Completely satisfied! ... thanks!
12/8/2020
Terry P. VERIFIED CUSTOMER
Always great service
12/8/2020
Kelly J. VERIFIED CUSTOMER
Scott is an amazing service rep. He's friendly, helpful and efficient. I enjoy working with him.
12/8/2020
Heidi G. VERIFIED CUSTOMER
My interactions with Laura have always been positive. She is friendly and professional and is always able to answer questions I have about my vehicle.
12/8/2020
Julie P. VERIFIED CUSTOMER
Service was great. I needed help with my remote start snd Tim helped so much. He was great.
12/6/2020
Salman K. VERIFIED CUSTOMER
Scott is the best
12/6/2020
Luke C. VERIFIED CUSTOMER
Very professional, great service, would recommend to anyone !
12/6/2020
Marcia C. VERIFIED CUSTOMER
Laura at Lexus of Akron Canton did a superb job with the servicing of my ES350h.
12/5/2020
Julie D. VERIFIED CUSTOMER
Scott is very thorough and respectfull w all customers. His service is top notch. He is also suprisingly knowledgeable about the mechanics/engineering of the models-and is able to translate in lay terms to customers so they understand -i witnessed this today with another customer while I waited for my turn.
12/5/2020
Carol W. VERIFIED CUSTOMER
Niklaus was very very helpful. Was very specific with details and instructions. Plus he was friendly! I noticed his sincerity to make sure I was satisfied with the information and communications plus he found my credit card in the loaner and immediately called me!
12/5/2020
Mark L. VERIFIED CUSTOMER
Excellent job
12/5/2020
Sean B. VERIFIED CUSTOMER
Nikolas Rair was very thorough and communicated and kept me in the loop on the entire process. Very Professional
12/5/2020
Duwayne P. VERIFIED CUSTOMER
Merry Christmas ????
12/5/2020
Kimberly J. VERIFIED CUSTOMER
Everyone is so nice, from scheduling to drivers. I like being updated and the car was nice and clean when it arrived back.
Thank you
12/5/2020
Gary C. VERIFIED CUSTOMER
He was very helpful, knowledgeable and professional.
12/4/2020
Barry H. VERIFIED CUSTOMER
Marty was great to work with, from working with me to schedule a service on short notice before a scheduled back surgery next Tuesday, to staying in touch with me while the service was taking place. Marty explained everything ahead of time and there were no surprises! MY KIND OF SERVICE!
Also, I was very impressed with the young man that met me when I drove into the service area. Very pleasant and respectful...showed genuine interest in me and my vehicle (‘we going to service this beauty for you today sir?’). He also noticed I had difficulty getting out of the car (serious back issues) and showed concern for my well being. Not what I was used to in the service department (Germain Infinity) prior to purchasing my Lexus.
GREAT JOB GUYS!
12/4/2020
Judith V. VERIFIED CUSTOMER
Marty Richards has ALWAYS been wonderful to work with. He is always helpful and courteous to talk to.
12/3/2020
Helen G. VERIFIED CUSTOMER
Service was efficient. No wasted time. As usual, I was extremely pleased.
Thank you