Nick did not follow through on sending me an invoice for work done on my car nov 20. I had to make several calls to get it sent to me by another agent He showed no interest and I have not heard from him even after emailing I expect a higher degree of communication from Lexus and I did not get it from him. Phillip kades
11/25/2020
Ryan O. VERIFIED CUSTOMER
Keep up the good work.
11/25/2020
Cindi L. VERIFIED CUSTOMER
I love working with Scott. He always throughly explains and answers all my questions.
11/25/2020
Judy S. VERIFIED CUSTOMER
I especially appreciate the valet service provided by the dealership... it’s wonderful when customers like us, live an hour away... thank you.
11/25/2020
Robert S. VERIFIED CUSTOMER
Scott did an excellent job and was perfect in all respects . I was very disappointed with the mask-awareness of nick. You need to monitor your staff bett.
11/25/2020
Deairus P. VERIFIED CUSTOMER
Thank you.
11/25/2020
Darrell T. VERIFIED CUSTOMER
Thx! Laura.
You treat the customers like people!
Like friends! And family!
11/24/2020
Nancy M. VERIFIED CUSTOMER
Great service and a wonderful dealership!!!!!!Scott kept me informed about my service. Thanks again.
Nancy M
11/24/2020
Edward S. VERIFIED CUSTOMER
I’ve dealt with Laura for several years now over my 19 years of owning 4 different models of RXs. She’s ALWAYS been very professional and knowledgeable about all aspects of Lexus vehicles. I wouldn’t hesitate to refer anyone to your dealership and Laura Davis in the Service Department. I appreciate her genuine concern for her customers.
11/24/2020
Kae S. VERIFIED CUSTOMER
Awesome
11/24/2020
Jim M. VERIFIED CUSTOMER
Scott always does a great job. My only comment is that after I made an appointment by phone a follow up txt conforming time and date would be helpful. I received a txt thanking me for scheduling an appointment but nothing confirming time and darw
11/24/2020
Janet B. VERIFIED CUSTOMER
Excellent service I’ve always felt pleased with the service they always make sure things was done completely
11/24/2020
Charles A. VERIFIED CUSTOMER
Scott was very nice and answered all my question professionally.
11/24/2020
Pam B. VERIFIED CUSTOMER
Scott is great!! I look forward to working with him when maintenance is due on my vehicle.
11/24/2020
Lisa P. VERIFIED CUSTOMER
Scott was awesome...great customer service!
11/24/2020
Joy B. VERIFIED CUSTOMER
Nick is fantastic
11/22/2020
Paul P. VERIFIED CUSTOMER
Scott has been my service advisor for many years. He is a true
Asset to the dealership. He’s trustworthy and personable.
11/22/2020
Mohammad S. VERIFIED CUSTOMER
Thank you for taking care of the car
But the car was not washed when I picked it up
I left my prescription sunglasses in the car loaner
No one called me to let me know
I tired to call and no one answer the phone in the service dept
I left a message no one called Back
To be honest most likely I will not bring my car again here