Scott always goes out of his way to make sure everything is done that is need and that I am satisfied.
11/7/2020
Robert S. VERIFIED CUSTOMER
Very satisfied
11/7/2020
Holly S. VERIFIED CUSTOMER
Great service thanks
11/6/2020
Robyn G. VERIFIED CUSTOMER
Laura was extremely helpful and knowledgeable. My service was completed when promised. I was very happy with the experience.
11/6/2020
Gretchen W. VERIFIED CUSTOMER
I appreciated Nick keeping me posted. I also appreciated Fred Uhl for my valet service. You made it easy for this old lady!
11/6/2020
Elias K. VERIFIED CUSTOMER
Job well done from beginning to the end
11/6/2020
Marilyn M. VERIFIED CUSTOMER
First, I was under the impression my 15,000 mile check up was complimentary but I did end up being charged. Second, I drive 2 hours to get there and while I had a 9am appointment my car didn’t get serviced until after 11. That is what unacceptable. Also, my car only has 16,000 miles on it, sits in the garage during the winter months and is usually not the car I drive in the rain (I like to keep it clean) but your service tech wanted to change my wipers to the tune of $72!!!!! Are you crazy?! Also, insisted that when I drove into the service garage a computer detected that I needed an alignment. What a racket you gave going there. We saw the monitor had at least 90% of the incoming cars showed they needed an alignment too and most were newer cars as well. I have a 2012 Lexus that’s NEVER needed an alignment and it has 136,000 miles on it! I never felt this way before when I visited you. What’s changed? We also had to pay $10for a key fob battery that we had just changed ourselves but weren’t even asked about. Lexus IS a classy car. Your dealership used to be classy and made us feel special. Not anymore. We won’t be back!
11/6/2020
Joan O. VERIFIED CUSTOMER
Thank u for wonderful valet service; a great way to entice future sales !!
11/5/2020
Sandy S. VERIFIED CUSTOMER
Everyone very friendly and professional!
11/5/2020
Jennifer S. VERIFIED CUSTOMER
Scott was great
11/4/2020
Sarah W. VERIFIED CUSTOMER
Thank you
11/4/2020
Mike M. VERIFIED CUSTOMER
Always treated right at Akron Canton Lexus!
10/31/2020
Kim C. VERIFIED CUSTOMER
Great customer service as usual!Scott does an awesome job!
10/31/2020
Michael S. VERIFIED CUSTOMER
Laura was friendly, quick and professional. It was an excellent experience!
10/31/2020
Amy M. VERIFIED CUSTOMER
As always a very pleasant experience. Laura was great as was the young man checking my vehicle in and out. Thank you.
10/31/2020
Loren R. VERIFIED CUSTOMER
I was treated very professionally. Thank you
10/31/2020
Connie L. VERIFIED CUSTOMER
Laura is a very capable & congenial Lexus employee.
Thank you,
Connie L
10/31/2020
Sandra S. VERIFIED CUSTOMER
Been a Lexus of Akron/Canton for many years and as always the service department was running efficiently and professionally.