Laura is always kind and works hard to get my car needs taken care of.
10/28/2020
Jane S. VERIFIED CUSTOMER
Always a pleasure to have my car serviced here.
10/27/2020
Todd W. VERIFIED CUSTOMER
Laura was very friendly and told me how long it would take to perform the 10,000 mile service while I waited. The car was ready within 5 minutes of the time Laura indicated to me upfront. She found me in the waiting area, told me all was good and showed me where the car was waiting for me.
10/27/2020
Caroline K. VERIFIED CUSTOMER
Everyone was very nice and great communication and follow-up.
10/27/2020
Bob E. VERIFIED CUSTOMER
Excellent service
10/27/2020
Donnie W. VERIFIED CUSTOMER
I always have a very professional experience when I bring my car in for setvice.
10/27/2020
William W. VERIFIED CUSTOMER
I was extremely happy with the service I received at Lexus! Thank you so much to Laura!
10/27/2020
Elvira B. VERIFIED CUSTOMER
The estimated time of completion was an hour and fifteen minutes. It was finished in 50 minutes.
10/26/2020
Dale S. VERIFIED CUSTOMER
You guys did awesome i took it in low on fuel because i figured it would be easier on you thinking you would need to drop the tank and i got it back Full thanks, me not so much sorry i kept the loaner so long.
10/26/2020
Denise B. VERIFIED CUSTOMER
I don’t have my car back yet. How could I possibly answer that question?
10/26/2020
Jim H. VERIFIED CUSTOMER
Good Customer relations
10/26/2020
Madeline M. VERIFIED CUSTOMER
Everyone was very nice and friendly. I was told about service that I needed that I didn’t actually come in for but I didn’t anyway since it was going to be convenient. I appreciated that extra attention.
10/25/2020
Walter C. VERIFIED CUSTOMER
Laura has always been great with us. Thank you!!
10/24/2020
Samuel R. VERIFIED CUSTOMER
Laura left me standing in the line when I first arrived while she left the counter for some reason and told me to continue waiting. This went on for about 10 minutes until a gentleman finally signed me in. I figured he was my service writer because I had no other interaction with Laura. After waiting for my car for over an hour and a half, I finally went to check what was going on and saw my car sitting there washed and ready to go but no one had come to notify me. Laura quickly grabbed a service order and said “your car is done”. This was not a tremendous experience.
10/24/2020
Carissa W. VERIFIED CUSTOMER
I was very impressed with the service I received at Lexus. Laura was excellent and informative through the whole process.
10/24/2020
Joel H. VERIFIED CUSTOMER
Everyone in your service department was so nice! I had to take a lot of time off work to drive a ways to get these recalls taken care of on my vehicle but the kindness of all your service department employees made it easier AND made my day. Thank you!
10/24/2020
Kathy M. VERIFIED CUSTOMER
Laura is the best. Friendly infotrmative and very helpful. I appreciate her