Very impressed by Nik’s customer service.
Unfortunately the repair didn’t address the
original problem or an additional problem
exists because the check engine light came
back on in two days. Have a new appt.
again on July 5th.
6/25/2021
Joe D. VERIFIED CUSTOMER
Service Team does an excellent job!
Scott makes you feel like an important customer .
I bring my 2001 RX 300 because it’s a terrific vehicle .
Always looking to upgrade!
Joe D
6/25/2021
Anthony C. VERIFIED CUSTOMER
Got my car back from service and I'm still airing it out because it smells like gasoline. It's so much I get a sick and a headache if I don't roll my windows down
6/24/2021
Joe M. VERIFIED CUSTOMER
Whoever did inside detailing of my car did an outstanding job!!
6/24/2021
Steffan O. VERIFIED CUSTOMER
As far as I can tell the service was completed correctly. Honestly I was really surprised that it took 7 days to complete the job. An axle should probably take no more than 2 or 3 days. When I called to check on my vehicle I was told several different stories of why the service wasn't completed. 1st they said they had to wait for the part. Then I was told that the tech had a day off. Then I found out the truth. Someone ordered the wrong part. I would rather you guys be honest with me. We're all human we all make mistakes. Honesty is the best policy.
6/23/2021
Sheila L. VERIFIED CUSTOMER
Work done on time
6/23/2021
Pam B. VERIFIED CUSTOMER
Scott Gilmore is AWESOME!!!
6/23/2021
Kim E. VERIFIED CUSTOMER
I really enjoyed the service I received, just was hoping the oil change was a little less expensive. I typically would go to my local Toyota dealership and would've saved a bit more, but aside from that, no complaints.
Thank you!
6/22/2021
Gaylyn W. VERIFIED CUSTOMER
Scott is a super nice guy and so helpful!!!
6/22/2021
Willard A. VERIFIED CUSTOMER
Call me 330-472 -3145 service was fine but your automated texting less not the best.
6/22/2021
Gary M. VERIFIED CUSTOMER
Excellent , customer friendly service!
6/22/2021
Douglas K. VERIFIED CUSTOMER
Excellent service from friendly professionals. I feel I get the best service from here that is the best I have ever received.
6/22/2021
Nhan L. VERIFIED CUSTOMER
Thank you for good services.
6/20/2021
Mary B. VERIFIED CUSTOMER
I had a flat tire at the most inopportune time for me and apparently Lexus too. Scott was basically by himself in the service area on a hectic Friday afternoon yet he somehow manged to get me set up with new tires and a loaner so I was not without a vehicle. Thank you so much! I feel strongly that Scott should be properly recognized for his excellent service even in the least desirable circumstances. Thank you Lexus!???
6/19/2021
Tim E. VERIFIED CUSTOMER
Very pleasant and courteous staff. The waiting area makes you feel right at home too. Very impressed with my new Lexus dealership.
6/18/2021
Susan A. VERIFIED CUSTOMER
Great service!
6/18/2021
Luke C. VERIFIED CUSTOMER
Always a pleasure bringing my car to Lexus
6/18/2021
Aneesa S. VERIFIED CUSTOMER
Scott is always very professional and helpful. Excellent service.