Scott always goes above and beyond to get my car issues resolved. Great customer service and communication
6/4/2021
Colin T. VERIFIED CUSTOMER
Hello,
My first time here from Metro Lexus. Great experience. Thank you.
6/4/2021
Connie G. VERIFIED CUSTOMER
Scott was great! Service (labor) costs were a lot more expensive than previous general services. Thanks Scott!
6/4/2021
Linda E. VERIFIED CUSTOMER
I left Nick a voicemail and I also text him and I haven’t heard back from him yet that has been four days ago
6/4/2021
Jean B. VERIFIED CUSTOMER
Thanks for the great service
6/4/2021
Megan M. VERIFIED CUSTOMER
Nick was extremely helpful and curious! While I am disappointed at the extent of the proposed repair, the service I received was excellent and greatly appreciated!
6/3/2021
Sonny S. VERIFIED CUSTOMER
Kept us informed of the process along the way. Appreciated it.
6/3/2021
Rick W. VERIFIED CUSTOMER
Nick is a great frontman for any business; clone him! Furthermore, he’s respectful and extremely patient demonstrating to us non tech savvy folks how to use the tech functions on our 2020 RX 350.
6/3/2021
Ahmad A. VERIFIED CUSTOMER
The shack for the hud been replaced with a bad one
Or the mechanic brooked the shack .
After I left the car I came back for my house key the car
Was up on the big jack and the hud was open
When I took my car the hud never stay up tel me what happened? I called nick he
Said the mechanic is not there I let you know tomorrow he never call .
6/3/2021
David R. VERIFIED CUSTOMER
Thanks great job
6/2/2021
Mary P. VERIFIED CUSTOMER
Excellent, thanks.
6/2/2021
Nant S. VERIFIED CUSTOMER
So Amazing service thanks
6/1/2021
Rob K. VERIFIED CUSTOMER
Great service as always. Thank you!
6/1/2021
Judith G. VERIFIED CUSTOMER
I would have liked to talk with John concerning the feeling of grit on the side of my car behind the wheels and along the bottom half of the doors. I’m surprised that this doesn’t come off with washing since I have the Armor Shield. It was removed from the bottom of the doors but I still felt it behind the back wheel. I would like to know how I can remove it when I feel it. Of course I picked my car up on Saturday and no one was there that I dealt with when dropping off my car and they were not aware of my concerns.
5/30/2021
Deborah E. VERIFIED CUSTOMER
The customer care is always excellent! The customer service was the beat experience for me. I did have a question and would like to speak to the technician personally to have my question answered. Thank you
5/29/2021
Jack R. VERIFIED CUSTOMER
Good fast response to an emergency with a dead battery!!!
5/29/2021
Karen W. VERIFIED CUSTOMER
I will call on Tuesday. I am now experiencing a glitch in the auto function of the headlights. They turn on but will not turn off
Thank you
5/29/2021
Jim H. VERIFIED CUSTOMER
Great job
5/29/2021
Ray G. VERIFIED CUSTOMER
Service dept is excellent in every way.
5/28/2021
Carl F. VERIFIED CUSTOMER
The service was excellent as usual. The lounge and furniture was comfortable. The staff was courteous and knowledgeable. Everything was excellent as usual!