I would like a 2022 Lexus just like the one I have. If you should get one please let me know. Thank you.
7/10/2021
Norma R. VERIFIED CUSTOMER
Robert was very professional and handled every item in a timely fashion
7/10/2021
Chuck S. VERIFIED CUSTOMER
Great job. Keep up the good work.
Chuck
7/10/2021
Janina J. VERIFIED CUSTOMER
Excellent service, thank you!
7/9/2021
Rufus R. VERIFIED CUSTOMER
Knowledgeable, pleasant and polite,
helpful with suggestions and prompt in keeping me updated.
Great working with him.
7/9/2021
Cathy D. VERIFIED CUSTOMER
It would be really nice if the loaner cars were cleaned between each person that uses it.
7/9/2021
Dave B. VERIFIED CUSTOMER
Very professional
7/8/2021
Sandra S. VERIFIED CUSTOMER
There was an error in scheduling my service appointment and Scott worked it out to have my vehicle serviced to avoid a second visit which was greatly appreciated!
7/8/2021
Tim R. VERIFIED CUSTOMER
Thank you Robert,Scott and Norm for the excellent service.
Special shout out to Norm, I appreciate his energy, positive attitude and care for his customers. Top notch professional.
I have been to other dealers where the service professionals don’t understand their brand or any of the technical details. I am impressed with Scott’s knowledge and ability to simplify the complex.
Thanks again!
7/8/2021
C M. VERIFIED CUSTOMER
No car wash!
7/8/2021
Lorna C. VERIFIED CUSTOMER
Very courteous, pleasant personality, he explained everything that will be done to the vehicle. Very thorough in explaining to me after the service.
7/7/2021
Don L. VERIFIED CUSTOMER
Nicholas was very good to work with,very courteous,looked at you when you were talking to him and handle things very well.
7/4/2021
Leisa J. VERIFIED CUSTOMER
I always receive excellent service at the Akron Lexus.
7/4/2021
Ting W. VERIFIED CUSTOMER
Na
7/4/2021
Christina P. VERIFIED CUSTOMER
Service was below average. Newer team. Replaced windshield wipers without asking me as the customer. Never washed my vehicle. Overall disappointed in my recent service visit.
7/3/2021
Elaine C. VERIFIED CUSTOMER
This was my first service visit on my new Lexus. The experience was as exceptional as when I purchased the car.
7/3/2021
Ellen M. VERIFIED CUSTOMER
Nick is a fabulous service representative for Lexus. I totally trust his advice and his service is outstanding. You are lucky to have him.
7/2/2021
Amy I. VERIFIED CUSTOMER
He was very kind and professional, give him a raise!
7/2/2021
Dale L. VERIFIED CUSTOMER
You wanted to sell me 4 of the same size tires. I have an IS300. Why don’t Lexus servicemen know that front tires are a different from the front? I’m wasting money to pay for dealer “competence.” Oh, and when we looked at my rear tires, you agreed they were fine. Why did you feel the need to cheat me?
All in all Lexus Akron stands for dishonesty and incompetence.
7/2/2021
Caldon A. VERIFIED CUSTOMER
Service was great and the honesty of telling me there was nothing wrong with my car, as I suspected, but the sencer had been unplugged toro the check engine light. It’s great that estimates were given for the up and coming needed replacements. Very excellent service which is to be expected at a Lexus dealership.