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Real Reviews from VERIFIED CUSTOMERS
Teresa M. VERIFIED CUSTOMER
Alan was amazing. He made sure he listened to my concerns. As this was a new purchase for me he made sure all my concerns were resolved. I’ve been very happy with the car, but Alan’s service sealed the deal that I chose Honda for my vehicle now and forevermore. Thank you Alan.
2/27/2026
Barbara L. VERIFIED CUSTOMER
Did not have car serviced but traded it in same day.
2/27/2026
Bobbie L. VERIFIED CUSTOMER
Christopher is professional and patient. He is helpful and will take the time to listen and explain.
2/27/2026
Robert E. VERIFIED CUSTOMER
The financial aspects of the transaction were unclear and resulted in an unexpected increase in my financial obligation. My initial intention was to service my vehicle and potentially acquire new tires. Following the approval of financing, I was required to make a substantial down payment of $600, followed by an additional payment of nearly $600. This situation was unforeseen and quite surprising. Ken, the service representative, provided excellent service and performed his duties commendably. It is imperative that the dealership provides a comprehensive explanation of these financial structures to its clientele. I had previously invested an additional $12,000 for the warranty and paid for the vehicle in cash. This experience does not align with the expected treatment of a valued customer.
2/27/2026
Danielle L. VERIFIED CUSTOMER
Ken was lovely, very friendly, knowledgeable and professional. Someone did approach me to ask about my vehicle and when I told them I wasn’t interested in selling, they asked how much I owed on it. Your service team is stellar, your folks trying to get a slightly used vehicle need some attention.
2/27/2026
Thomas R. VERIFIED CUSTOMER
Keep up the good work!
2/27/2026
Johanna T. VERIFIED CUSTOMER
Steven was awesome
2/26/2026
Jason G. VERIFIED CUSTOMER
II PRETTY SURE THAT TMY LAST 3 MAINTENANCE VISITS FOR ROUTINE OIL CHANGE AND TIRE ROTATIONS, THAT THE MECHANIC CREW HAS NOT ROTATED MY TIRES, "NOT EVEN ONCE"! THE REASON I'M ASSUMING THIS, IS THAT MY FRONT TIRE TREAS IS TOTALLY MUCH MORE BALD or WORN DOWN, THAN MY REAR/BACK TIRES. WHICH WITH ROUTINE MILEAGE MAINTENANCE, THE TIRE ROTATION SHOULD KEEP THE TIRE WARE TO A GENERALLY EQUAL WEARING PATTERN IN THE TIRE TREAD. SO, THEY HAVEN'T IN 3 MAINTENANCE VISTIS ROTATED MY TIRES, POSSIBLY NOT EVEN ONCE. I CHECKED MY DIP OIL STICK ON THIS PAST TUESDAY 02/24/2026, and the OIL LOOKED A LITTLE DARK ON THE NAPKIN I WIPED IT OFF ON, "MEANING" THAT POSSIBLY THEY'VE BEEN CHANGING MY OIL ONLY HALFLY.AS IN DRAINING HALF OD THE OLD OIL, AND PUTTING IN ANOTHER HALF OF NEW OIL. I NNEED MY TIRESROTATED CORRECTLT AND MY OIL FULLY CHANGED WITH NEW OIL. I'M PAYING AN ADDITIONAL $$275 BUCKS A MONTH ON MY NEWLY FINANCED 2026 HRV, FOR THE 7-YEAR 120K MILE WARRANTY PLAN, PLUS THE 85K 5-YEAR ROUTINE MAINTENANCE PLAN. SO, I NEED THE FULL OIL CHANGE AND TIRE ROTATION COMPLETED UPON EVERY SCHEDULED MAINTENANCE VISIR, BASED ON MY VEHICLES MESSAGE FOR VEHICLE MAINTENANCE. MY FRONT TIRES ARE BALD, MY REAR TIRES ARE STILL IN GOOD SHAPE, OBVIOSLY THEY'VE NOT ROTATED MY TIRES.
2/26/2026
Mujo M. VERIFIED CUSTOMER
Mr Mcgee was wonderful, explained everything to me and provided great service during my visit earlier this week!
2/26/2026
Denise D. VERIFIED CUSTOMER
Bill Thornton is the best!
2/26/2026
Kyle C. VERIFIED CUSTOMER
Thank you for the great service Chris!
2/26/2026
Carol G. VERIFIED CUSTOMER
Alex did an amazing job. I enjoyed working with him. He explained everything that needed to be done so I understood it. I also appreciated having a car so I could go about my day. I give him an A+. ????
2/26/2026
Kevin M. VERIFIED CUSTOMER
Bill was great! Please assign him to myself on future visits. Genuine, caring and efficient.
2/26/2026
Nelson T. VERIFIED CUSTOMER
Chris was awesome!
2/26/2026
Ronald C. VERIFIED CUSTOMER
Amazing service!
2/26/2026
Charleen D. VERIFIED CUSTOMER
Very pleasant experience!
2/25/2026
Joann F. VERIFIED CUSTOMER
Alan is wonderful. He’s the best customer service gentleman I’ve ever had in my entire life and I’ve known him for many years and I asked for him to help me and he always has. He’s great.
2/25/2026
Marvin G. VERIFIED CUSTOMER
Alan provided me an excellent customer experience .
2/25/2026
Patricia G. VERIFIED CUSTOMER
Alan consistently provides top notch service. Looking forward to receiving survey. Thanks
2/25/2026
Scott J. VERIFIED CUSTOMER
Chris was great. And appreciate his efforts. I still think Honda weaseled out of covering the TCM under warranty.
2/25/2026