I came in yesterday to have the passenger parking light replaced and for a regular service. After 90 minutes, the service was done, and I was asked where I wanted the repair done, and I said the parking light, right there. He said that's the fog light, which was clearly broken and covered with clear tape. I said well, couldn't you have come into the lounge and asked me where it was instead of making me wait inside, thinking it was getting replaced? I may have not have used the correct term, but anyone with a brain could have figured out that was the light that needed to be replaced. This was the main reason I came in. Many apologies, etc. I went home.
1/9/2026
Anduin C. VERIFIED CUSTOMER
TJ was kind and knowledgeable - and thanks to him, I feel comfortable coming back if I’m ever in the area! You have an all-star employee in him, and his calm and incredibly pleasant demeanor through what could have otherwise been a difficult process was very welcome.
1/9/2026
Scott S. VERIFIED CUSTOMER
Always very welcoming, and glad to serve. And service department and waiting room very clean and comfortable.
1/9/2026
Donee L. VERIFIED CUSTOMER
So glad I purchased new wiper blades. I drove home (45 min)through a thunder/rainstorm and hail!
1/9/2026
Camille H. VERIFIED CUSTOMER
Alan did a great job!
1/9/2026
Shawn G. VERIFIED CUSTOMER
I am truly disappointed not in Kelsey - she is awesome as always. I’m disappointed in Honda as a whole because quality was not put into something that is supposed to keep me safe and make me feel safe. When you learn that bolts and screws were loose in the emergency brake and under-panels and it came like that from the factory, what are you truly selling me on except worry and stress. Thank you ti Kelsey and the service team for troubleshooting and finding the issue of the noises. Truly thank you. I know that it was a factory warranty sort of issue but doesn’t make it right… I drive to work and drive kids to school. I expect inspections and thoroughness to prevent this sort of thing.
Awesome job as always to Kelsey for taking care of me. 5 stars
1/9/2026
Thomas G. VERIFIED CUSTOMER
Bill consistently provides quality service with a friendly attitude. Thanks Bill.
1/9/2026
William R. VERIFIED CUSTOMER
Good
1/8/2026
Tim P. VERIFIED CUSTOMER
Excellent communication on my vehicles maintenance needs. Alex was very good and I am very satisfied. Also he game me a good lunch stop someburos
1/8/2026
Betty H. VERIFIED CUSTOMER
Ken was very professional and helpful. He took great care of me from start to finish. Excellent job done!!
1/8/2026
James M. VERIFIED CUSTOMER
Truc was excellent…
1/8/2026
William H. VERIFIED CUSTOMER
Alan is a great service specialist that I always rely on to take excellent care of my beautiful civic.
1/8/2026
Marlo L. VERIFIED CUSTOMER
Great service from Kelsey.
1/8/2026
Christien S. VERIFIED CUSTOMER
No comments, no return - ever!
1/8/2026
Camila J. VERIFIED CUSTOMER
Micah was great! He was responsive and made me feel very taken care of.
1/8/2026
Larry N. VERIFIED CUSTOMER
Job well done
1/8/2026
Anthony/Kristina I. VERIFIED CUSTOMER
Great friendly service.
1/8/2026
Theresa B. VERIFIED CUSTOMER
He was super nice, very professional, and made the whole experience easy and stress free.
1/8/2026
Amber R. VERIFIED CUSTOMER
Ken is such a nice guy and was very communicative! Thanks Ken!
1/8/2026
Catherine A. VERIFIED CUSTOMER
Have confidence about the work done on my car…explain what was done to my car..