Our service advisor did an excellent job. Love that I could make an appointment, arrive, service completed on time, valet for car pickup. It was a pleasure having my service done at Right Toyota. Thank you
11/22/2025
Thomas S. VERIFIED CUSTOMER
Service rep was great. Technicians on the other hand were abysmal. I had a seatbelt changed for warranty, as it didn’t retract any longer. When I first got my truck back I noticed the entire B-pillar trim was hanging off. My service guy got me scheduled to return. After the return trip, the b pillar is secure, but there are now black smudges all over my head liner and the plastic trim. Seems like there is no care, ownership or quality control checks taking place. Which is insane given how much right Toyota goes through to photograph and analyze cars coming into service.. might want to add some scanners on the way out too!
11/22/2025
Mike M. VERIFIED CUSTOMER
David did great job
11/22/2025
Elizabeth P. VERIFIED CUSTOMER
I believe my satisfaction may be a result of the new technology/systems. The employees seemed to be struggling with the changes, which is to be expected initially.
11/22/2025
Sally V. VERIFIED CUSTOMER
Matt Rich was courteous as always
11/22/2025
Hamid P. VERIFIED CUSTOMER
Matt is simply the best
11/21/2025
Alfred Z. VERIFIED CUSTOMER
Very happy
11/21/2025
Todd S. VERIFIED CUSTOMER
Little snafu with shuttle which made me late to an appointment however everything ended up working out in the end.
11/21/2025
Ganesh G. VERIFIED CUSTOMER
Junior is very professional
11/21/2025
Lynn P. VERIFIED CUSTOMER
Everything was great.
11/21/2025
Joyce C. VERIFIED CUSTOMER
David was an excellent communicator. Your communication system is really slick once you get the hang of how it works.
11/21/2025
Tania H. VERIFIED CUSTOMER
Came in for an 11:45am appointment for an oil change and a tire rotation. I did not leave there 4:00pm. by about 2:30 PM, the people that were waiting before me and the people that came in right when I got in we’re gone before me. along with people coming in and leaving again before me I think that’s just ridiculous that I was waiting for a tire rotation and a oil change for four hours.
11/21/2025
Mark R. VERIFIED CUSTOMER
Quick and easy
Good work
11/21/2025
Heather A. VERIFIED CUSTOMER
Lucas was great! Attentive and a kind disposition. I appreciated how happy he was first thing in the morning!
11/21/2025
Kay G. VERIFIED CUSTOMER
easy and quick thanks
11/21/2025
Jeff B. VERIFIED CUSTOMER
David Banda was awesome and handled all of my issues as expected.
11/21/2025
Sylvia C. VERIFIED CUSTOMER
We'll definitely go back to Wright for service. And, for a new vehicle if we ever need one.
11/21/2025
Lynn M. VERIFIED CUSTOMER
I received great service. Honest diagnosis and fixed to perfection.
11/21/2025
Sylvia C. VERIFIED CUSTOMER
Exceptional service from Mr. Banda.
11/21/2025
Emmett J. VERIFIED CUSTOMER
Chris Browning was an amazing Service Writer. Got the Service done quickly for me & fixed the problem quickly after the service. 10 of 10. Nathan Shamayev was incredible with getting me going where I needed to be without directions or gps. He also gave great conversation on the drive.