Very pleased with the excellent customer service. Thank you.
1/13/2026
Catherine (. VERIFIED CUSTOMER
Christopher was a pleasure to work with. Professional, energetic and
knowledgeable and helpful. The best I experienced.
1/13/2026
Peter W. VERIFIED CUSTOMER
I have purchased two 4Runners from Right Toyota. The first was in 2016. Now I am in a 2024. Tim Paffumi has been my service advisor for almost all of these years. He is the best service advisor I have had with any dealership. Tim is very knowledgeable, trustworthy and professional. He is a pleasure to work with. The other service advisors that I have met at Right Toyota are fine. But Tim is exceptional.
1/13/2026
Micky S. VERIFIED CUSTOMER
I would like to thank you for the "outstanding " report! I was 8 deep on 2
lines. Your greeters were at my car in 2-3". Mr Browning greeted me an took possession of my vehicle. At or around 45" he came to find me that my car was serviced and ready...great service!! FYI or suggestion. I had a previous dealership that would wash and vacuum on a visit. Jus saying. Micky ****-****-xxxx
1/13/2026
Philip D. VERIFIED CUSTOMER
Terrific experience with your service team. David Banda was a consummate professional
1/13/2026
Betty C. VERIFIED CUSTOMER
Tim Paffumi is the best. He always explains things to me.
1/13/2026
Carmel B. VERIFIED CUSTOMER
Service and 2 of 3 recalls completed
1/13/2026
Anees R. VERIFIED CUSTOMER
Received information promptly with needed updates. Rental was provided. The car was fixed in a timely manner.
1/13/2026
Sue A. VERIFIED CUSTOMER
Satisfied with Derick Roach. And all the work that was done.
1/13/2026
Jean-Pierre L. VERIFIED CUSTOMER
Enrique was aware of time constrain and delivered
Thank you
1/13/2026
Brian T. VERIFIED CUSTOMER
My back window wasn’t going up all the way. I checked in at 9:15 & not until 1:15 p.m. did they say they couldn’t fix it because they didn’t have the parts to do so 4 hours to hear this was just to much
1/12/2026
Pete M. VERIFIED CUSTOMER
Junior Q is a great service advisor. A total toyota fanatic, and very friendly. An absolute asset to ri
Right Toyota
1/11/2026
Linda W. VERIFIED CUSTOMER
Not the friendliest at all, by phone AND in person. Dismissive and not a bit of eye contact. I felt like I was an inconvenience. If you hate your job, maybe don’t make your customers feel it. There are plenty of other Toyota service departments around. (Prior to purchasing this vehicle I was taking my old car to Christian Brothers. Their customer service was phenomenal. You might want to pay them a visit and learn how it’s done!)
1/11/2026
Craig R. VERIFIED CUSTOMER
Unfortunately the alarm system put in the truck was expensive and to get 2 new remotes and program them to work, was $300. That’s a big expense for me, but I had little choice. The service advisor was on it right away and I walked to get Breakfast and the installation was done before I finished eating. Very good and I’m happy with everything that happened.
1/11/2026
David K. VERIFIED CUSTOMER
Thank you for everything specially I really appreciate to Armando. He’s amazing.
Thank you always
1/11/2026
William R. VERIFIED CUSTOMER
Waited over an hour once car was finished - was surprised and frustrated with the lack of communication. Was there almost four hours and my car was not even washed.
1/11/2026
Mike H. VERIFIED CUSTOMER
I spent over $2000 on service, you guys could at least wash
the car before pickup
1/11/2026
Kim E. VERIFIED CUSTOMER
He has been my service advisor for 10 years and I am very happy with our partnership.
1/11/2026
Lisa M. VERIFIED CUSTOMER
i was concerned my replaced tire had 40 psi instead of the normal 32-36