Tim is the best. Was able to accommodate my time constraints. Always honest and direct.
11/26/2025
Richard N. VERIFIED CUSTOMER
Job well done. Courteous, polite and proffesional.
11/26/2025
Sharron S. VERIFIED CUSTOMER
Mchael was very pleasant and Professional.
11/26/2025
Ruben R. VERIFIED CUSTOMER
????????
11/26/2025
Barbara D. VERIFIED CUSTOMER
It’s been a pleasure doing business with Chris as he is always considered and kind and very detailed in answering my concerns.
11/26/2025
Linda S. VERIFIED CUSTOMER
I will be happy to complete your survey on Derok Roach.
11/26/2025
Bridget G. VERIFIED CUSTOMER
Junior is the best!
11/26/2025
Jason B. VERIFIED CUSTOMER
Chris was extremely courteous and professional. Chris exceeded my expectations.
11/26/2025
Marcia V. VERIFIED CUSTOMER
Thanks, Tim,for a hassle free experience!
11/25/2025
Cindy L. VERIFIED CUSTOMER
Thank you to Roger for stepping up to take my appointment with Junior since he was out. He was very accommodating and pleasant to deal with! And he got me out very quickly! Extra thank you!
11/25/2025
George S. VERIFIED CUSTOMER
Lemon. Law. Works
11/25/2025
Elaine S. VERIFIED CUSTOMER
Thank you for great customer service! Listened and delivered great results. Waited to help me learn how to use a switch I did not know about. Thank you Tim!!!!
11/25/2025
Joe S. VERIFIED CUSTOMER
Michael was terrific!
11/25/2025
Maria C. VERIFIED CUSTOMER
Michael is great to work with...
11/25/2025
Tate M. VERIFIED CUSTOMER
Absolutely amazing team! Danny Vick and Matt Rich took amazing care of me and I will be using them for life!
11/25/2025
James G. VERIFIED CUSTOMER
The following are posts I sent to your Facebook Messenger during today’s visit…
For an oil change and a tire rotation it should NOT take 2.5 hours and counting…
What is the point of having an appointment? This behavior by your organization shows a total lack of respect towards your customer base and demonstrates a “money first” behavior that you should be embarrassed about.
I live just outside of Queen Creek and drove here for this simple service because I purchased my Highlander here.
Tell me that I made the “Right” decision by not going to a Toyota dealership more local to me in Mesa or Gilbert?
This is ridiculous!
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Three hours and forty five minutes to get my vehicle. Danny Vick needs to contact me.
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To answer your question, David Marentes didn’t staff for the day, I’m sure. He didn’t overbook for the day, I’m sure. He didn’t accept too many walk-in services during that time, I’m sure. My experience with David was fine. Everything else seemed to be ridiculously sad.
11/25/2025
Donna K. VERIFIED CUSTOMER
Fast and friendly!
11/25/2025
Ashley G. VERIFIED CUSTOMER
He was very nice. Kept me updated about my car and notified me as soon as it was ready.
11/25/2025
Gerald L. VERIFIED CUSTOMER
David Banda was very informative on what my Highlander needs as far as keeping my car up to date and safe to drive. I would give David a rating of 11 out of 10 ????