Matt has been our advisor for years, always helpful, informative and work is reasonably priced and high quality. Nice to have someone dependable that can be trusted to ensure customer needs are met and exceeded consistently.
1/23/2026
Steve A. VERIFIED CUSTOMER
What can I say after all these years other than David continues the great service and attitude that keep us coming back to Right Toyota for maintenance and purchases of new vehicles.
1/23/2026
Earl R. VERIFIED CUSTOMER
There were a number of problems getting parts for recalls. When I called in December to schedule 2 recalls, I was also scheduled for an oil change, when I had asked to have my breaks checked.
I had to call and track getting the parts for doing the recalls myself otherwise I would have driven in and been sent home.
I rescheduled this service multiple times
I was called once for a no-show after I had canceled that visit because I had called and found that parts were not in. I addressed these problems with Kris Cruz, who was very good to work with, and who told that she was recently hired and is working with senior management to improve your process. I was given a free loan vehicle for the appointment and the parts for one the recalls still weren't in and kept the loan car another day. This cost your company extra overhead and is frustrating for customers.
The advisor Roger was excellent to work with as well as all of the other people. I am very pleased with the quality of the work done on my Rav4.
There is a very serious problems with communication between departments and processes that need to be corrected.
Earl E Roth, Jr, Colonel US Air Force, retired.
1/23/2026
Joey D. VERIFIED CUSTOMER
I have been a customer for several years and the level and quality of the service at Right Toyota is the reason why. Today David offered me a deal I could not refuse that will save me several $ in the next several services. Needless to say, David Banda has just been appointed as my future service advisor.
1/23/2026
James C. VERIFIED CUSTOMER
Completely satisfied
1/23/2026
James H. VERIFIED CUSTOMER
I was very happy with today’s experience. It was quick and professional.
1/23/2026
Susan W. VERIFIED CUSTOMER
David was great. I also appreciate the cute, tiny heart ❤️ on my windshield.
1/23/2026
Michael J. VERIFIED CUSTOMER
David is always a professional. My business buys fleet cars from you. We have switched our fleet maintenance to Right Toyota because of David.
1/23/2026
Jennifer R. VERIFIED CUSTOMER
Tim is the best!! Wouldn’t go to anyone else.
1/23/2026
Rick A. VERIFIED CUSTOMER
David was very professional and I thought the whole experience was excellent
1/23/2026
Timothy W. VERIFIED CUSTOMER
He did a great job
1/23/2026
Joseph D. VERIFIED CUSTOMER
Very happy with the service Cody was extremely helpful and very professional. Danny Vick was as always instrumental in expediting my service and introducing me to Cody.
1/23/2026
Robin H. VERIFIED CUSTOMER
Tim was able to give me an appt on short notice when I had an issue with the car. Tim was extremely helpful/thorough explaining the issue with my car. Tim looked at the history and recommended including upcoming service while it was there getting the other work done. Greatly appreciate thereminder that saved me time and the help with the car issue.
1/23/2026
Dayan C. VERIFIED CUSTOMER
Super good service
1/23/2026
Jeff M. VERIFIED CUSTOMER
Great service. Quick and easy
1/23/2026
Ruth A. VERIFIED CUSTOMER
Great service, David was really helpful and efficient.
1/23/2026
London S. VERIFIED CUSTOMER
didn’t reset oil life odometer
1/23/2026
Ronald H. VERIFIED CUSTOMER
Chrisopher is a good asset in your organization.
1/22/2026
Donald N. VERIFIED CUSTOMER
Excellent job excellent service and superb gentleman waited on us Michael. Thank you.