I checked in at 10:00 for an oil change and my truck wasn't done until 3:00!
11/6/2025
Mark K. VERIFIED CUSTOMER
Tony is awesome
11/6/2025
Diana A. VERIFIED CUSTOMER
When I picked up my vehicle my tire pressure light was still on. And my tire were not rotated like there were supposed to be.
11/6/2025
Kumda C. VERIFIED CUSTOMER
Tim is a very nice man. He was very helpful with all that i needed to know.
11/5/2025
Tony P. VERIFIED CUSTOMER
Very satisfied
11/5/2025
Karon E. VERIFIED CUSTOMER
Tim was awesome and very apologetic when my yellow maintenance took
4 hours. I don’t think it’s really right or fair to take all the techs in the middle of my service. I will have to really think about returning.
11/5/2025
Elias B. VERIFIED CUSTOMER
Need to improve the waiting and the communication with the clients.
11/5/2025
Ana V. VERIFIED CUSTOMER
Very unsatisfied with this his service. The stuff in my glove box was all over the floor in my car and my car is missing the piece that stops the glove box from falling. I need that missing piece back.
11/5/2025
Mary L. VERIFIED CUSTOMER
I wasted 3 hours and did not get my car serviced. A person from the corporate office showed up and called all of the mechanics into a meeting. Leaving all of the work and customers waiting for hours. This is very unprofessional. I understand meeting are necessary but you need to meet with half the staff and then the other half. It slows the work but does not bring it to a stand still and planning a head of time so that appointments can be reduced for the day. I disappointed in Bell Toyotas management. Side note. The noise playing in the waiting area is not music. It is noise pollution. I had to sit outside along with about 10 other people because of the so called music. Tim is great. He apologized for my wasted time and the inconvenience of having to go back to have my car serviced. Again very disappointed.
11/5/2025
Irwin E. VERIFIED CUSTOMER
Thank you
11/5/2025
Lucky O. VERIFIED CUSTOMER
Best experience I’ve had with a dealership before. Andrew was so helpful. Will definitely be coming back for my next oil change!
11/5/2025
Mark C. VERIFIED CUSTOMER
While was not serving Ed in a timely manner
11/5/2025
Linda S. VERIFIED CUSTOMER
I needed immediate asistance from Tony because I accidentally jumped a curb and saw pink fluid when I checked the car immediately afterward. Tony made sure car examined for issues. In less than an hour problem diagnosed and repaired. Bill was reasonable. Tony's simply THE GREATEST!!
11/5/2025
Mario B. VERIFIED CUSTOMER
Good guy, Puts customers first.
11/5/2025
Carter R. VERIFIED CUSTOMER
Alan was great
11/5/2025
Jeffrey G. VERIFIED CUSTOMER
Eduardo was very responsive and gave good advice. I really like him.
And I am VERY happy to hear that TJ is gone!