I like the videos and pictures. Keep doing that. Customers want to see evidence.
12/20/2025
Jim T. VERIFIED CUSTOMER
I arrived before my 7:00 oil change appointment time so I could be sure to get my car into the shop asap. I had a busy day and needed expedited service. Eduardo showed up to work late and by the time he got around to checking my car in, 3-4 cars that came in after me were taken to the shop ahead of mine. I tried to get someone else to help but I was told to wait for Eduardo. 2.5 hours later my car finally came out. I’m not feeling the Toyota love and will likely go somewhere else! Terrible service ????
12/20/2025
Carlos R. VERIFIED CUSTOMER
It was done well. I Am pleased
12/20/2025
Reid M. VERIFIED CUSTOMER
The team was helpful and worked with us on all requests. Lance Rodriguez was engaged in our requests as he was the person who sold us the 2021 4runner. He made sure things were done right and we knew what was going on. Great team and leadership. Aloha
12/19/2025
Rupesh S. VERIFIED CUSTOMER
Great service
12/19/2025
Agustin Barbara. VERIFIED CUSTOMER
Good team
12/19/2025
Sue A. VERIFIED CUSTOMER
I trust Tony. There is no higher praise for a dealership service manager.
12/19/2025
Harry Y. VERIFIED CUSTOMER
Eduardo is informative and professional.Thanks
12/19/2025
Morgan G. VERIFIED CUSTOMER
Diego was very nice. The issue I had was with scheduling. I scheduled my service in the Toyota app for 12.17.25 I had a text confirming this. When I arrived, I was told my appointment was actually for the 18th. I showed them my confirmation and they were able to fit me in but my vehicle wouldn’t be ready until COB.
12/19/2025
Elnora S. VERIFIED CUSTOMER
Great customer service
12/18/2025
Tom F. VERIFIED CUSTOMER
Anthony should go back to selling cars his making up things to justify why my cars wasn’t touched in three hours we’re just unacceptable
12/18/2025
Vanessa C. VERIFIED CUSTOMER
Alan Tarin was great!!!
12/18/2025
Nettie H. VERIFIED CUSTOMER
Ur All Awesome
12/18/2025
Robert F. VERIFIED CUSTOMER
Just want to say thank you, before diego I ust go with trey, they told me diego was some one that can help me, I like to deal with responsible people and that they follow through what they say. Trey was great he's the one who told me to go with diego and it was a good choice. Diego was excellent, this is the second time he help me and did great I didn't have to do anything cause he took care everything he say he will and what I ask.
12/17/2025
Jim M. VERIFIED CUSTOMER
Eduardo was great, but whoever schedules should give clients a call to let them know it’s going to be at least 3 hours for an oil change. Again, Eduardo was excellent, but I had a 1:45 appointment and didn’t get out until 5:10. Thanks
12/17/2025
Matthew P. VERIFIED CUSTOMER
Great, fast service and an exceptional service agent!
12/17/2025
Laura B. VERIFIED CUSTOMER
He was very helpful and answered all our questions. He was great to work with. I'm very glad we came here.
12/17/2025
Faris R. VERIFIED CUSTOMER
Diego was awesome and gave me the best customer service ever, I would stick with him on my next visit, thanks.
12/17/2025
Michael G. VERIFIED CUSTOMER
Fast,friendly service. Minimal wait time.
12/17/2025
Andrew M. VERIFIED CUSTOMER
My vehicle was never repaired. Toyota representatives would tell me I needed parts to remedy the issue. I spent all my savings, only to be told that I would need a new engine and transmission. I would not have spent all my savings had I been informed of all this from the start. I am very unsatisfied and disappointed with Toyota. Toyota customer representatives would tell me they would follow the repairs, but I would be sent a message that I my vehicle was never checked in.