service was suggested that was just done last visit. lost some trust today.
11/14/2025
Pete S. VERIFIED CUSTOMER
Awesome thank you
11/14/2025
Olivia Y. VERIFIED CUSTOMER
Billy is always very helpful!
11/14/2025
Rachael P. VERIFIED CUSTOMER
He was willing to take my appointment when my scheduled service r wasn’t present and he was super up front about everything and answered all of my questions. He was super helpful!
11/13/2025
Marietta Y. VERIFIED CUSTOMER
5 out of 5 stars!! :)
11/13/2025
Lisa C. VERIFIED CUSTOMER
My husband and I have worked with Billy for years. He is easy to work with and knows the cars. He is friendly and a great person.
11/13/2025
Christine L. VERIFIED CUSTOMER
Richard was fantastic. I brought my Camry in around 4:30 pm without an appointment because beginning the day before, I was having trouble starting the ignition and was afraid the battery was about to die. He was able to fit me in and my car was ready with a new battery in less than an hour.
11/13/2025
Barbara G. VERIFIED CUSTOMER
Long time customer with Tony. He’s a great resource, well-organized
and listens to his customers. Great at follow through & assists in a timely
completion of my service. He’s a valued member of your team.
And, I’m grateful he is my service manager!
11/13/2025
Gopal P. VERIFIED CUSTOMER
I satisfied well done, very nice. Thanks.
11/13/2025
Robert S. VERIFIED CUSTOMER
Mr.Diego gave us good service.
11/13/2025
James S. VERIFIED CUSTOMER
I have been dealing with Tony for years. He is #1 reason I do business with Bell Road Toyota.
11/13/2025
Michael B. VERIFIED CUSTOMER
Billy Sparks is a great service advisor. Thank you.
11/13/2025
Alisha W. VERIFIED CUSTOMER
I was disappointed by the principle of my car went in for a recall I explained I couldn’t be without a car and no one ever told me the rental wasn’t covered. I showed up to pick up my vehicle and had a bill for the rental. It wasn’t even about the amount but the disappointment in the non disclosure of this and what I perceive as 3 star service by Toyota corporation. I spent 90k on my car, for a recall I expect differently from you. Disappointed to say the least.
11/13/2025
Jose S. VERIFIED CUSTOMER
Thanks for the service ???? excellent.
11/13/2025
Yenisei M. VERIFIED CUSTOMER
Alan was very kind and efficient, I would definitely recommend him. We received excellent service. Thank you, Alan!
11/13/2025
Gilbert T. VERIFIED CUSTOMER
Service that should have been completed and paid for by my platinum extended warranty was not done. Service advisors should have this information in front of them. This is not for me to have to let them know I have a warranty on my vehicle. Seems to me like if you’re not making money you all don’t want to deal with it. Very disappointed
11/13/2025
Martha F. VERIFIED CUSTOMER
Alan was very thorough and kept me informed about the service. He was very professional. I also had a recall and he explained the recall and what was being replaced. Thank you!
11/13/2025
Barb K. VERIFIED CUSTOMER
I understand my service rep got **** with other customers, but a two hour oil change and tire rotation turned into four hours, and no one ever came out or contacted me to tell me what was going on.
11/13/2025
Cody B. VERIFIED CUSTOMER
Thanks for the great work!
11/13/2025
Melissa E. VERIFIED CUSTOMER
Diego was thorough and attentive. I felt they were transparent and didn’t make me do anything I didn’t need but still made recommendations for my vehicle.