Tony is the best and why I come to this dealership. Question if this survey is working
11/15/2025
B R. VERIFIED CUSTOMER
Tim continues to be an asset for your business. He is relatable and respectful.
11/15/2025
John S. VERIFIED CUSTOMER
There was mistakes made. I did not have a warranty, except that I do have car show them that helped. They performed repair on my electric doors and curse saved a lot of time and money. They just would’ve pushed the button. Instead of doing all kinds of diagnostics and charged me $195 a fee to guarantee payment. I felt like that was an overcharge plus they kept my car an extra night and then didn’t communicate when it was ready. I had to call.
11/15/2025
Grant H. VERIFIED CUSTOMER
Promise of 2hr maintenance was delivered sooner at 1 1/2 hrs. Alan was great and explained and answered all my questions.
11/15/2025
Albert Y. VERIFIED CUSTOMER
I was beyond satisfied with Andrew and his outstanding customer service and professionalism. I was greeted with such a great and positive attitude by Andrew the day before when I went in to make an appointment to have my vehicle serviced. I already had another estimate, but because of his customer service, I went with Toyota to have my vehicle serviced.
Thank you, Andrew Hunkele. ????
11/15/2025
Danielle R. VERIFIED CUSTOMER
Eduardo and all the guys in parts were amazing!
11/15/2025
Debra F. VERIFIED CUSTOMER
Alan Tarin is professional and accommodating. Thank you!
11/15/2025
Sophia L. VERIFIED CUSTOMER
He was very prompt and professional. He answered all my questions he was awesome I would love to have him service my vehicle in the future .
11/14/2025
Fred V. VERIFIED CUSTOMER
Service was good
11/14/2025
Ray J. VERIFIED CUSTOMER
Alan was professional and informative!
11/14/2025
Patrick P. VERIFIED CUSTOMER
Alan did a great job.
11/14/2025
Thomas T. VERIFIED CUSTOMER
We purchased our Rav4 from Right Toyota in Scottsdale and we're very unhappy with them. It seemed once they sold us the vehicle they weren't interested in dealing with us. We never went back to Right Toyota and stared going to Bell Toyota. We have been treated very well by all our service advisors, Leland Paxson, Trey Stautberg and Eduarto Parra. If the other advisors see us waiting they also approach and ask if we need assistance. Kudos to Bell Toyota.
11/14/2025
Ramon V. VERIFIED CUSTOMER
Good Service Thank You
11/14/2025
Kay F. VERIFIED CUSTOMER
Great customer service
11/14/2025
Jim L. VERIFIED CUSTOMER
Best service adviser I have ever met
11/14/2025
Grace G. VERIFIED CUSTOMER
Glad to have Billy Sparks back. I appreciate the service department a lot.
11/14/2025
Shayne F. VERIFIED CUSTOMER
Eduardo is awesome and very personable
11/14/2025
Richard P. VERIFIED CUSTOMER
Rick provided first class service.
11/14/2025
Riley C. VERIFIED CUSTOMER
Tim was amazing! He got my car in and out quickly and kept me informed of process. I will be back!
11/14/2025
David G. VERIFIED CUSTOMER
Tim is my “go to guy” for Toyota Service at Lithia Bell Road in Phoenix.
Him and his technician partner are Best in Class!