Anthony is an angel in disguise and Bell Road Toyota is very lucky to have him and because of Anthony he renewed my faith in human compassion!!
5/14/2026
Virgina J. VERIFIED CUSTOMER
Tony was excellent in assisting me with keeping my car in great working order. And explained everything that was recommended to fix. Thank you for having a great service provider for me.
Virginia Jahnke
5/14/2026
Amy M. VERIFIED CUSTOMER
Anthony was great. He listened to everything I said and was very attentive.
5/14/2026
Merle J. VERIFIED CUSTOMER
Excellent service.
5/14/2026
William S. VERIFIED CUSTOMER
I dont know who make the appointments for you, but when I called in to make the appointment I let them know I had received a mail coupon for $50 off on an oil change. Apparently not to his fault, Tim was not aware of it well needless to say that caused some confusion as to the pricing when I was checking out which was not appreciated but not Tim Zarbock fault at all.
5/13/2026
Nadia C. VERIFIED CUSTOMER
Very professional excellent customer service
5/13/2026
Greg T. VERIFIED CUSTOMER
Chris was knowledgeable and handled everything.
5/13/2026
Salvador R. VERIFIED CUSTOMER
Thank you for the good service.
5/13/2026
Angelica L. VERIFIED CUSTOMER
Excellent thank
5/12/2026
Scott C. VERIFIED CUSTOMER
Friendly and supportive
5/12/2026
Carla K. VERIFIED CUSTOMER
I was not notified when car was done! After trying to reach Aaron for over 2 hrs I finally reached Chris who said the car had been completed a few hours ago and when I told him Aaron never contacted me and he said Aaron had left already! Chris arranged for an uber to get me and got my car about 5pm. Aaron’s behavior and poor customer service is unacceptable!
5/12/2026
Adriana G. VERIFIED CUSTOMER
I am completely disappointed with this place; they show no respect for the customer, as they fail to honor scheduled appointments. I had to wait over three hours for a simple oil change—and had I not spoken to the manager, I would have had to wait more than five hours. It is absolutely absurd.
5/12/2026
Shelby C. VERIFIED CUSTOMER
Mixed up my paper work so I received no call when my car was finished, I had even called and was told it was still being worked on.. even know it was complete due too the mix up. Diago was helpful after I finally came to ask why I haven’t gotten a call .. he went into the system showing me the mix up but still had wasted my day waiting for my car too be done even know it was done at 12 and I didn’t get it till about 4:30pm. Please just be mindful of mixing up names and paper work.
5/12/2026
Michael C. VERIFIED CUSTOMER
Aaron was very thorough in explaining the various services. I will be back!
5/12/2026
Yu D. VERIFIED CUSTOMER
The last tech told me I have the last Toyota care if the mileage under 26k. However, the new technician on 5/9 told me that his boss say no. I don’t have my last Toyota care. It should under 25k.
5/12/2026
Sajesh E. VERIFIED CUSTOMER
I did not get to meet my service advisor while dropping off or picking up my vehicle. I was on time at the service center for both the occasions.
5/11/2026
Ashley P. VERIFIED CUSTOMER
Thank you !!!
5/11/2026
James P. VERIFIED CUSTOMER
Service was great
5/10/2026
Ruben S. VERIFIED CUSTOMER
Thanks to Diego Layva and the entire staff for making my visit an excellent experience. Outstanding customer service and service throughout my visit. The waiting room was outstanding and everyone made me feel at home. Bell Road Toyota is the best and I look forward to my next visit. Thank tou and erll dine! Ruben S