This has been the worse experience I've ever received from Lee Hyundai. 1st I was called the day of my appointment to reschedule for a earlier time. I rushed home to make the appointment to then be told by the valet while he was picking up my car that he would not be able to bring it back. so I would have to go and pick it up myself. once I received the loaner car it smelled like someone smokes a pack of cigarettes a day in the car. smell so bad I had to ride with the windows down when my daughter got in the car. once I got to the dealership and got the keys to my car, I walked the parking lot for 5 minutes looking for it only to find out it was still behind the fence. Then I had to find the service tech to go and get it from the back.
7/28/2025
Yolanda W. VERIFIED CUSTOMER
Keon addressed all concerns when I checked in and he explained all recommendations at checkout.
7/26/2025
Walter C. VERIFIED CUSTOMER
My experience was satisfactory. Declan was very helpful, friendly and professional.
7/26/2025
Tochia A. VERIFIED CUSTOMER
The service was timely and staff was friendly
7/25/2025
Sharon R. VERIFIED CUSTOMER
Very polite and handled my issue swiftly
7/24/2025
Terry L. VERIFIED CUSTOMER
Not possible, I was there for 3.5 hours and not one item was fixed and told by Joel that my car didn't have what it does and didn't pull up the case number to get needed information on car.
7/23/2025
Joan W. VERIFIED CUSTOMER
Yes very good service, Ms Beverly was Great as well.
7/22/2025
George J. VERIFIED CUSTOMER
The service was quick and efficient!
7/22/2025
Toussaint A. VERIFIED CUSTOMER
Joel always is professional and friendly
7/21/2025
Dwight M. VERIFIED CUSTOMER
They were very nice's
7/19/2025
Randy D. VERIFIED CUSTOMER
Kellie was great to work with. Very courteous and helpful. I give her all 10s or 5s.
Randy D
7/18/2025
Lionel D. VERIFIED CUSTOMER
Talitha is amazing. Mechanic did not pay attention to detail which could have led to injury.
7/18/2025
Edora M. VERIFIED CUSTOMER
Keep up the excellent service
7/18/2025
Margeret D. VERIFIED CUSTOMER
It took 6 weeks or so to replace parts. Ii had a loaner but was not permitted to drive it out of state except to SC for doctor appointments. I missed my granddaughter’s birthday because I couldn’t drive to NJ. Other than that, which was a big deal for me, all was fine.
7/17/2025
Nelson O. VERIFIED CUSTOMER
I love my Genesis. I would not trade it for anything right now thank you very much. I am totally satisfied with my car.