Thank you for the good communications and delivering my car back to our home. Job well done!
9/26/2025
Mark B. VERIFIED CUSTOMER
Thank you
9/25/2025
Helen S. VERIFIED CUSTOMER
Everyone was very professional and was willing to help and I appreciate that
9/24/2025
Lionel D. VERIFIED CUSTOMER
One Lug nut missing.
9/23/2025
Edora M. VERIFIED CUSTOMER
Joel Harmer is awesome he's the reason I keep coming back for service
9/23/2025
Nicholas C. VERIFIED CUSTOMER
Joel did a great job getting both my recalls and my thermostat diagnosed and replaced through my extended warranty company after the dealership I purchased my vehicle from could not even properly diagnose it. The recall items and the warranty work were completed in less time than I expected, though I was made aware that they would take some time. Thanks again.
9/19/2025
Stephanie E. VERIFIED CUSTOMER
My car was in the shop in July 2025 for a air conditioner repair and now it’s needs fixing again brought my car there today at 8am was told after 4 hours my car needs the same part ordered again and no loaner car so I will have to drive it with no air conditioner until the part come in very disappointed
9/18/2025
Keith K. VERIFIED CUSTOMER
The whole experience was very nice, but it usually is I've had a Genesis from Fayetteville for eight years every time from pick up the service delivery absolutely great.
9/17/2025
Richard H. VERIFIED CUSTOMER
Easy
9/16/2025
Twan P. VERIFIED CUSTOMER
Joel was very professional and answered my questions without hesitation
9/14/2025
Jerry C. VERIFIED CUSTOMER
Everything went well!!
9/13/2025
William H. VERIFIED CUSTOMER
Joel and the service team always do a fantastic job on my vehicle. Plus, the detail shop does a great job on the cleaning!
9/12/2025
Tina H. VERIFIED CUSTOMER
Kelli was very professional and also very friendly.
9/12/2025
Jon G. VERIFIED CUSTOMER
Yes, great job!
9/12/2025
John C. VERIFIED CUSTOMER
Thank you for getting me in and out in a couple of hours. My drive to and from Myrtle Beach is 4.5 hours.
9/12/2025
Kendall F. VERIFIED CUSTOMER
Ok
9/11/2025
John J. VERIFIED CUSTOMER
Great job in trying out see why the navigation screen was freezing.
9/11/2025
Hank W. VERIFIED CUSTOMER
Good job!
9/11/2025
Mark D. VERIFIED CUSTOMER
⭐️⭐️⭐️⭐️⭐️
I had an outstanding experience at Genesis of Fayetteville thanks to Joel, my service advisor. From the moment I dropped off my vehicle to the moment I picked it up, everything was smooth, easy, and incredibly efficient. Joel provided exceptional customer service—he was professional, welcoming, and made sure I felt taken care of throughout the entire process. The turnaround time was impressively quick, and I truly appreciated the clear communication and attention to detail. This was by far one of the best service experiences I've had. Highly recommend asking for Joel if you want top-notch care for your vehicle!