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Real Reviews from VERIFIED CUSTOMERS
Toussaint A. VERIFIED CUSTOMER
Joel always takes care of making sure my vehicle properly serviced.
9/8/2025
Kamisha D. VERIFIED CUSTOMER
I had the pleasure of working with Joel Harmer today for my Genesis service, and I could not be more impressed! From the moment I arrived, Joel was professional, knowledgeable, and attentive to every detail. He explained the service process clearly, answered all my questions with patience, and made sure I felt confident and comfortable throughout the entire visit. What really stood out was his genuine care and excellent customer service. Joel went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare these days to find someone who not only takes pride in their work but also truly values the customer’s experience. Thanks to Joel, my visit was stress-free, and I left feeling confident that my vehicle was in the best hands. I highly recommend him to anyone needing service—he’s an absolute asset to Genesis and a true professional!
9/8/2025
Martel J. VERIFIED CUSTOMER
Excellent
9/7/2025
Harvey T. VERIFIED CUSTOMER
Great team effort
9/5/2025
James H. VERIFIED CUSTOMER
NA
9/5/2025
Ronald J. VERIFIED CUSTOMER
Joel was great and exceeded my expectations. He made me feel like a valued customer.
9/4/2025
Luther C. VERIFIED CUSTOMER
Marcos kept me informed on everything.I really appreciated that!
9/4/2025
Larry S. VERIFIED CUSTOMER
I am very satisfied with all of the service performed. Special thank you to Ronnie.
9/3/2025
Randal S. VERIFIED CUSTOMER
Ms Tate was extremely helpful and prompt. Service was completed quicker than expected, especially since I did not have an appointment. Kudos to Ms. Tate and her service team.
9/3/2025
Sharon R. VERIFIED CUSTOMER
Ok
8/31/2025
Rovin K. VERIFIED CUSTOMER
The attention to detail is much appreciated. Thank you
8/29/2025
Bobby W. VERIFIED CUSTOMER
Thanks
8/27/2025
Donald P. VERIFIED CUSTOMER
Great service!
8/27/2025
Jeffrey Z. VERIFIED CUSTOMER
Joel was the ONLY staff member who acknowledged and assisted me. He was attentive, efficient and helpful
8/26/2025
Corey F. VERIFIED CUSTOMER
For 6 years Joel has always taken care of me with any problem I had with my Genesis. Hands down Joel is Man!!
8/26/2025
Edwardo A. VERIFIED CUSTOMER
Professionalism at its best!!!!
8/23/2025
Ralph F. VERIFIED CUSTOMER
Very happy with the service. I will say that the waiting room furniture is used well beyond its’ useful life. Time to consider replacing the seating.
8/20/2025
Nelson K. VERIFIED CUSTOMER
Joel went above and beyond
8/20/2025
Yvonne P. VERIFIED CUSTOMER
Had to take back after service to set my panel back on panel after driving
8/20/2025
Ashlea D. VERIFIED CUSTOMER
Keon was very friendly and extremely helpful!
8/19/2025