Dante was one of the best service reps I've had in all my J Allen years. However the person in the back that worked up my need for brake pads most likely needs some coaching.
8/30/2025
Philip M. VERIFIED CUSTOMER
Everyone is very nice and helpful every time we go in for service
8/30/2025
Michael J. VERIFIED CUSTOMER
Jaylen was the most thorough and pleasant employee I have ever dealt with at Allen Toyota! He is a real credit to your dealership!
8/30/2025
Ej T. VERIFIED CUSTOMER
AJ and Zach are all about customer service!!
8/30/2025
Pat H. VERIFIED CUSTOMER
Excellent service in every aspect
8/29/2025
Patricia B. VERIFIED CUSTOMER
Outstanding service listened to my questions and answered all of my concerns EXCELLENT CUSTOMER SERVICE THANK YOU
8/29/2025
Patricia K. VERIFIED CUSTOMER
Great service and Zach was professional and kind. Thank you!
8/29/2025
Wanda N. VERIFIED CUSTOMER
Yes please
8/29/2025
Dennis J. VERIFIED CUSTOMER
The wait time is too long. Always has been. Another woman said the same. What ever happened to the phrase "service after the sale"? My time is valuable to me. The woman I was talking to feels the same. Thanks for listening.
8/29/2025
John R. VERIFIED CUSTOMER
Dante was awesome !!
8/29/2025
Jay C. VERIFIED CUSTOMER
None
8/29/2025
Lafonda W. VERIFIED CUSTOMER
Thank you for your good service. She was nice, courtesy and I was in and out in no time. Good job and well done ????
8/28/2025
Carrie G. VERIFIED CUSTOMER
Service was fast and friendly.
8/28/2025
Peggy H. VERIFIED CUSTOMER
Confusing video info and suggested additional work. Speaking to a person about is impossible when calling. Calls transfer to a voice message and no one calls back. If receptionist answers she transfer call to unanswered extension. It took me a very long time to make the appointment and still, was unable to speak to tech or person about what was being suggested. One on one info was next to impossible. It was no better in March when I last had car serviced. Dread going back for next oil change. I am NOT a fan of your phone system at all .
8/28/2025
Mike B. VERIFIED CUSTOMER
2 1/2 hour oil change
8/28/2025
Charles S. VERIFIED CUSTOMER
Great Service
8/28/2025
Eric D. VERIFIED CUSTOMER
Rose kept me informed on the progress of my vehicle. She showed great professionalism. She was great to work with.
8/28/2025
Arthur M. VERIFIED CUSTOMER
Very professional
8/28/2025
Ronald M. VERIFIED CUSTOMER
Top of the line service
8/28/2025
Sharon L. VERIFIED CUSTOMER
Zach is very professional & always honors me with his attention to my car’s condition & needs. He communicates clearly & respectfully and does not try to get me to spend money on things I don’t need. His manner is never patronizing, which means SO MUCH to me as a female customer! It is wonderful for me to have a service advisor that I trust and have full confidence in!