Everything was great except for getting status on your vehicle when it's in the company's possession. I had to continue to contact the advisor or company to get a status update, when I think I should of just been notified. But everything else was amazing especially AJ.
8/25/2025
Samantha C. VERIFIED CUSTOMER
JT was super kind and helpful, even when we threw in a few extra requests/ questions at the end.
8/25/2025
Sandra M. VERIFIED CUSTOMER
They don't listen to you they took something off my car and put it on my dashboard so I go inside and talk to Mr Richard and ask him what is this and whoever took it from him she was very rude slamming my car door I don't think I would ever buy another Toyota from there I am looking into Chevrolets I will also tell my friends how I was treated
8/24/2025
William D. VERIFIED CUSTOMER
I’ll keep the experience to myself. One good thing was JT was great.
8/24/2025
Angela B. VERIFIED CUSTOMER
Very satisfied with my experience with Zach.
8/24/2025
Ernest S. VERIFIED CUSTOMER
Rose is always so helpful and very friendly!
8/24/2025
Scott N. VERIFIED CUSTOMER
HE GOOD
8/24/2025
Heather S. VERIFIED CUSTOMER
Jalen was great and very accommodating.
8/24/2025
Wade H. VERIFIED CUSTOMER
The fellow that took care of me was very good.
8/24/2025
Tiffany L. VERIFIED CUSTOMER
Great job & fast seevice
8/24/2025
Dartha W. VERIFIED CUSTOMER
Thank you for your service and taking care of my Rav4
8/24/2025
Frank O. VERIFIED CUSTOMER
This was the first time a worker actually greeted me outside to get my information, which is what i expected at first coming here. Very nice guy and service went smooth.
8/24/2025
William S. VERIFIED CUSTOMER
They left my cabin air filter cover in my passenger seat.
8/24/2025
William H. VERIFIED CUSTOMER
The team at J Allen service department did a good timely service on my 2025 Tundra.
8/24/2025
Rene S. VERIFIED CUSTOMER
We are very thankful for AJ. He kept us informed about the progress of the insurance situation and repair process.
8/24/2025
Sonya E. VERIFIED CUSTOMER
Friendly. Professional. Efficient. Made me feel welcome & comfortable.
8/24/2025
Susan E. VERIFIED CUSTOMER
Alex was a very friendly service assistant
8/23/2025
Pete K. VERIFIED CUSTOMER
Good job
8/23/2025
Mason G. VERIFIED CUSTOMER
All went well. Thanks very much!
8/23/2025
Douglas G. VERIFIED CUSTOMER
It took a little longer than I expected and cost a little more than expected but otherwise no complaints.