Brand new air filter still in box inside truck, something sounds loose and now I have to find time to bring it back
1/25/2026
Kenneth Z. VERIFIED CUSTOMER
Dante was great. Knowledgeable, courteous and professional.
1/25/2026
Susan N. VERIFIED CUSTOMER
Dante was very helpful and informative. Prompt service. Had a great experience.
1/25/2026
Sherri W. VERIFIED CUSTOMER
This was the fastest service I’ve had in months. It was only two hours. I did not have to wait five thank you very much.
1/24/2026
Deborah H. VERIFIED CUSTOMER
Thank you for getting me out for my next appointment on time
1/24/2026
Jason S. VERIFIED CUSTOMER
I was manipulated and I am not paying $1400 dollars just so they could tear my vehicle up. I WILL let a judge decide. Thank you Jason S
1/24/2026
Janet H. VERIFIED CUSTOMER
Great service, Happy there were no problems!
1/24/2026
Christopher P. VERIFIED CUSTOMER
Upon leaving the Toyota dealership in merging onto the highway, I noticed that my hood was open and almost flipped up, so I had to pull over on the highway to close it. Furthermore, upon inspection, I noticed that the driver side rear center hubcap is missing. I have photos and video of everything. Hoping I can get a replacement center cap or maybe it is still in the shop. Please review your photos and video that your technicians take pictures of my truck so you can validate and see that the center cap was there before service.
1/24/2026
Karen P. VERIFIED CUSTOMER
Dante was very helpful
1/24/2026
Delvin T. VERIFIED CUSTOMER
Mr. Stimeling,
What can I say, this gentleman shows the best hospitality and should be recognized for it. He showed patience, respect for customer service and he was very informative with me about my service. He stated as everyone did that day the they where experiencing internet problems but I couldn’t tell because of his professional caricature of his job. He also stated that he was in training for his new position of 2 months. He’s a natural Toyota is blessed to have such an employee. Mr Stimeling thank you for making my experience and service extremely smooth. Good luck to you sir in your new position.
1/24/2026
Allan P. VERIFIED CUSTOMER
Always satisfied! Thanks!!
1/24/2026
Sharon M. VERIFIED CUSTOMER
I was very pleased with the service that Rose provided. She was were professional and answered all my questions.
I would highly recommend J Allen Toyota.
1/23/2026
Meghan T. VERIFIED CUSTOMER
Prompt, professional, and friendly…5 stars!
1/23/2026
Jason B. VERIFIED CUSTOMER
I dropped my car off Friday evening and expected to get it back Saturday afternoon at the latest. Not a single person called or reached out to me after service was completed and it left me not able to get my car back until Monday morning. If I have to go through this every time my car needs a simple service, I’d be best if I just go elsewhere.
1/22/2026
Steven E. VERIFIED CUSTOMER
Rose good job
1/22/2026
Monica W. VERIFIED CUSTOMER
Dante took good care of me and kept me informed of every step
1/22/2026
Kimberly R. VERIFIED CUSTOMER
Dante was one of the nicest people we have come in contact with since dealing with your service department
1/22/2026
Gabriella P. VERIFIED CUSTOMER
The services was good today. I didn't have to wait too long. I don't have any complaints today.
Thank you
1/22/2026
Amber B. VERIFIED CUSTOMER
I dropped my vehicle off at 12:15 and my car wasn’t ready until 6:00. I did however have two very helpful guys afterwords to help me with an issue with my computer and phone connection. They worked with it for at least 30 minutes or longer. Mr. Berry and another guy (can’t remember his name) were very helpful.
1/22/2026
George D. VERIFIED CUSTOMER
Zach was great! Solid professional and great service.