I had an 8:15 appointment for an oil change, it took 2 hours. I think that’s a bit too much for a basic service that had an appointment. Otherwise, everything was great. Always polite.
3/11/2026
Jim D. VERIFIED CUSTOMER
Rose!
Says enough
3/11/2026
Megan W. VERIFIED CUSTOMER
Rose was absolutely fantastic. I was there from 9 am- 2pm and she checked on me every hour. She was sure to keep me in the loop with what was going on and made me feel comfortable sitting there all day. She was great.
3/11/2026
Susan G. VERIFIED CUSTOMER
He made sure I was well informed and taken care of while waiting for my vehicle to be serviced
3/10/2026
Leslie E. VERIFIED CUSTOMER
I like the video and the financing option. It was unexpected that I would need a new tire due to a nail. Financing option made it affordable to have the necessary and urgent work that needed to be done. I thank everyone, for always being a polite, friendly and professional staff.
Thank you,
Leslie E
3/10/2026
Bill F. VERIFIED CUSTOMER
No need to contact me
3/10/2026
Nerlande J. VERIFIED CUSTOMER
I had an appt at 1:16 got there since 1:00 I had to go to work at 3 it was 3:15 I had to leave and no one touched my car . I will never go back there. Worse customer service ever.
3/10/2026
Anika N. VERIFIED CUSTOMER
Communication! More communication! I was told it would take 2 hrs, after 3 hrs I called for an update. No one answered. I followed the prompt and sent a text message. Car wasn’t ready until 4 hrs after appointment. The service dept closed at 6. At 5:33 no one had contacted me about my car! More communication is needed!
3/10/2026
Deeann S. VERIFIED CUSTOMER
Donnie was very kind & professional
3/8/2026
Duncan M. VERIFIED CUSTOMER
Oil/Tire rotation 2+ hours. No updates
Very polite
3/8/2026
Kristie C. VERIFIED CUSTOMER
Donnie told me exactly what they are going to do to fix my car. Hopefully the brake issue will be resolved soon. He also got an Uber for me. I greatly appreciated that service so much.
3/8/2026
Marvin K. VERIFIED CUSTOMER
Good job
3/8/2026
Judy R. VERIFIED CUSTOMER
Everyone I dealt with gave exceptional service.
3/7/2026
Michael M. VERIFIED CUSTOMER
I Trust him
3/7/2026
Kenny W. VERIFIED CUSTOMER
It appears to not be with Donnie, but with your computer system. I would receive a quote, authorize the work then get a call from your representative and the price would change. This happened three times in one day. This is only the beginning.
3/7/2026
Shalonda B. VERIFIED CUSTOMER
After picking it up from the shop, then driving to Hattiesburg to work, I noticed something still i wasn’t right. When I got ready to leave work and head back, my car wouldn’t stay cranked. I had to crank it about six times in a row while keeping my foot on the gas to rev it so it would go. I will bring it back next week.
3/7/2026
Diane M. VERIFIED CUSTOMER
Professional, prompt, reliable service
3/7/2026
Geraldine M. VERIFIED CUSTOMER
I received an appointment the same day I called the service department. Upon arrival, they promptly started servicing my vehicle. The service advisor informed me of how much time it will take to complete the service. They were right on time, and upon completion he went over everything that was accomplished and items in need of attention in the future. Thank you for a friendly, prompt and professional experience.