Rose is the best service advisor at Allen Toyota, that’s why I always ask for her. Great personality and always helpful. Thanks.
7/20/2026
Tina G. VERIFIED CUSTOMER
My service tech was awesome! Thank you for your stellar commitment to the quality of my service experience .
7/19/2026
Donna M. VERIFIED CUSTOMER
N/A
7/19/2026
Michael R. VERIFIED CUSTOMER
All was great and Jonathan too.
There was NO coffee!
7/19/2026
William H. VERIFIED CUSTOMER
Thank you for your follow up
7/18/2026
Bryan H. VERIFIED CUSTOMER
Rose is always on top of her game
7/18/2026
Scott R. VERIFIED CUSTOMER
Arianna was very professional and customer oriented. Thank you.
7/18/2026
Stephanie R. VERIFIED CUSTOMER
Took way too long to have the vehicle serviced. I asked several times if the truck needed anything and was told no but got the inspection report over an hour later with a recommendation to replace my cabin filter. Which I would have had done had they even asked me. Instead I was given the keys and told it didn’t need anything.
7/18/2026
Nathan W. VERIFIED CUSTOMER
Man Zach was absolutely amazing very responsive and did everything in his power to make me feel heard and understood even helped me with an extension of my issues with my car with a different company and guided me through the situation at hand overall great experience and I will tell anyone that is looking to buy a vehicle to go to Jay Allen Toyota!
7/18/2026
Stacey W. VERIFIED CUSTOMER
Fast service & very friendly
7/17/2026
Christian P. VERIFIED CUSTOMER
Good ????????
7/17/2026
Ruth J. VERIFIED CUSTOMER
Dante communicated well and was efficient and I appreciated him!
7/17/2026
Barbara C. VERIFIED CUSTOMER
I was not contacted when my car service was complete and the service rep did go over the service. I called and left messages with no call back. I sent a text and got no response. Very disappointing service.
7/17/2026
Virginia B. VERIFIED CUSTOMER
Jaylen was great, very kind very helpful. Someone left the cover off the inside air filter. I did not find it until the next morning. This resulted in another trip to the dealership. It's a 20+ mile trip one way for me.
7/17/2026
Kyle L. VERIFIED CUSTOMER
Your team took 8 hours for a transmission fluid change. That’s ridiculous. I won’t be back. It was not a good experience for me.
7/17/2026
James H. VERIFIED CUSTOMER
Seatbelt replacement went fine… I’d ask to get the drivers side headlight bulb replaced as an adder. I was told it didn’t need replacement after the technician installed it properly… high beam works, low beam does not… just as I told them when I dropped it off.
7/16/2026
Carlette S. VERIFIED CUSTOMER
I'm Very satisfied
7/16/2026
Johnny W. VERIFIED CUSTOMER
It's probably your best employee. You have up there besides J. B the salesman and dylan, the salesman zack's the best customer service agent. You have there, you should train other people. How to be just like him?
7/16/2026
Francisco M. VERIFIED CUSTOMER
Excellent work
7/16/2026
Daniel R. VERIFIED CUSTOMER
Almost 3 hours for a tire rotation and inspection!