KAYLEY was friendly, professional,and extremely helpful. She greeted me with wonderful smile. She took the time to answer my questions. She was very helpful in arranging transportation home. Which I appreciated.
10/11/2025
Kevin O. VERIFIED CUSTOMER
Tim always provides excellent service and ensures required services are performed in a timely manner.
10/11/2025
Veda G. VERIFIED CUSTOMER
I’m sure you know what an asset Tim is to your service department and I am very glad he is there
10/11/2025
Amy F. VERIFIED CUSTOMER
Only suggestion would be that the car be seen on the day of the appointment instead of the next day. It was hard be without a car for 2 days when it only took 1 day to evaluate. But everyone was great
10/11/2025
Cathleen B. VERIFIED CUSTOMER
Acacia was an excellent service advisor. She kept us update from the time our car was towed to your shop until we picked up the vehicle. The best advisor that I have had the pleasure to deal with in all of my experiences at Suntrup.
10/10/2025
David K. VERIFIED CUSTOMER
Tim was excellent to deal with
Thank you
David K
10/10/2025
William H. VERIFIED CUSTOMER
I could get an oil change & tire rotation anywhere, and much cheaper than Suntrup. But I could never get such a detailed inspection from an expert trained to maintain my Sonata than Suntrup or any other Hyundai dealer when we are traveling down the road.
10/10/2025
Robert M. VERIFIED CUSTOMER
Good service,
10/10/2025
Matthew M. VERIFIED CUSTOMER
Alex and team were very friendly and extremely helpful in getting my car repaired.
10/9/2025
Charles M. VERIFIED CUSTOMER
Friendly
10/9/2025
Daniel H. VERIFIED CUSTOMER
Thank you for helping me navigate my first service visit. You were very patient with this old man.
10/9/2025
David T. VERIFIED CUSTOMER
Tim is always friendly & professional. Always gives me a quick recap & even asks if my wife’s Tuscon is ok.
10/9/2025
Kristina W. VERIFIED CUSTOMER
Alex has provided the very best of customer service. I will be coming back to Suntrup in the future for all maintenance and repairs. 100% satisfied.
10/9/2025
Connor C. VERIFIED CUSTOMER
It’s always a pleasure working with the Hyundai Service team. They always ensure to accommodate my needs and have always performed timely service. Kayley Dixon has always been extremely understanding and has gone out of her way to ensure my car is handled with care.
10/9/2025
Robin W. VERIFIED CUSTOMER
The service was amazing and Tim is so friendly and welcoming.
10/9/2025
Terry E. VERIFIED CUSTOMER
Tim Mccarthy is very thorough and informative. That is why l always chose Tim Mccarthy to be my advisor for anything and anytime l bring my 2018 Hyundai Sonata in. Thank you everyone for such great service.
10/8/2025
Jay H. VERIFIED CUSTOMER
With a 9:15 appointment to get new tires and alignment I was there for 3.5 hours. I am not sure why you appointments. With our Lexus and face muganast doing the service, they are never longer than 1.5 hours. If they know it will be longer they give you a loaner. I realize that we have paid or are paying for this service. I think you could do something similar. I just bought a new car and it was not a Hyundai.