Tim mccarthy always treats me as if I were fa.ily. he is a real asset for Suntrup Hyundai.
10/15/2025
Karen G. VERIFIED CUSTOMER
The service was fine, but it is difficult to pay a fee of $200 to have the issues I advised I needed fixed merely confirmed. I have had two Hyundai vehicles that have rarely if ever required service covered by warranty. The one time I think the issue is covered I am advised the only way to know is to have the service department check it out. When I receive the estimate the service is NOT covered and will be over $1,100 to do the work. More than double what my local mechanic will charge. And to add insult to injury I have to pay $200 for the time it took the service department to let me know I’m not under warranty. I won’t be coming back.
10/15/2025
Demond T. VERIFIED CUSTOMER
Tim is a great service advisor I enjoyed working with him
10/15/2025
Byron U. VERIFIED CUSTOMER
Very satisfied
10/15/2025
Curtis M. VERIFIED CUSTOMER
Our service was great, smooth as butter.
10/15/2025
Justinudp T. VERIFIED CUSTOMER
Top notch Advisor! Couldn’t ask for better service. 100/100 would recommend. Awesome attitude and great communication skills! Ask for Kayley next time you stop by!
10/15/2025
Theresa R. VERIFIED CUSTOMER
Acacia is awesome! Professional, always has my loaner reserved, keeps me updated, pleasant to work with. This is why I come to Suntrup, good people & clear communication. Thank you.
10/15/2025
Diann T. VERIFIED CUSTOMER
Austin did a great job. A polite and knowledgeable young man.
10/15/2025
Mark G. VERIFIED CUSTOMER
He kept us informed.
10/15/2025
Samantha Y. VERIFIED CUSTOMER
Communication and punctuality. Thanks
10/15/2025
Marlena S. VERIFIED CUSTOMER
Tim was very patient, helpful and professional.
10/14/2025
Timothy S. VERIFIED CUSTOMER
I appreciate everything that the suntrup family does for me. I've purchased several cars from suntrup, and their service department at hyundai is great
10/14/2025
Christean Y. VERIFIED CUSTOMER
Thank you so much !!!! You all are truely amazing .
10/14/2025
Amanda G. VERIFIED CUSTOMER
Alex took great care of me every step of the way! Personal and professional all at once. Thanks so much!
10/14/2025
Ralph T. VERIFIED CUSTOMER
Alex provided great feedback Nd kept me updated.
10/14/2025
Abigail N. VERIFIED CUSTOMER
This was my second trip for the same problem. I was charged $199 dollars to have the car looked at and nothing was done except they charged my car. I keep coming out to a dead car. I will be driving it around with plenty of charge (happened again yesterday with 215 miles) park it to go in the store, come out and car is dead! I feel like I just keep getting dismissed. I work for a company that requires me to leave one location and go to another in the middle of the day, I need my car to be dependable. I can’t keep bringing it down there and having them “look at it”
10/13/2025
Gage J. VERIFIED CUSTOMER
Friendly, Fast, and Efficient. Much appreciated
10/12/2025
Forrest H. VERIFIED CUSTOMER
Got me in and out very quickly! Thanks Service team.