Communication was good and they completed everything in the time they expected! I appreciate the timelines!!!
11/19/2025
Charles G. VERIFIED CUSTOMER
Tim always does an excellent job of communication and follow thru. He deserves a raise!
11/18/2025
Ileasha S. VERIFIED CUSTOMER
Professional, courteous with excellent communication. The entire experience was very pleasant.
11/18/2025
Chris S. VERIFIED CUSTOMER
We are very happy with the attention to our problem with our GV70. Acacia has been very helpful and has not given up when the problem did not at first present itself. The staff including Acacia and Billy Greenhaw have been hardworking and accommodating. We are looking forward to having the full resolution of our problem in December.
Thanks to all, Chris and Gail Stickferd
11/18/2025
Nancy W. VERIFIED CUSTOMER
Great customer service…responsive…solid mechanics.
11/18/2025
Nermina B. VERIFIED CUSTOMER
Great service ????
11/18/2025
Julia C. VERIFIED CUSTOMER
I approved two filters and their prices and was surprised to have additional billing for the labor when it came to check out. I was also not expecting the oil change to be $80ish. I know dealership service tends to be higher but this was way more than anticipated.
11/18/2025
Joseph S. VERIFIED CUSTOMER
Acacia was wonderful, very friendly and courteous. Service was done very timely and completely. My only critique is on delivery of vehicle after service. On Friday the vehicle was returned and smelled of weed or some other poignant substance and both Friday and Monday service vehicle was returned unvaccumed or washed,which is just something I've been accustomed to receiving after servicing. Overvall very close to being "completely" satisfied.
11/18/2025
Nicole M. VERIFIED CUSTOMER
Alex is amazing, he knows what he is doing and is always so helpful. He is very patient also. He is the best around.
11/18/2025
Robert B. VERIFIED CUSTOMER
I never have to worry about my cars being taken care of when I have Tim write up my repair order. He is always going the extra step to make sure everything gets done correctly and in the quickest possible time. Thanks again Tim Mccarthy for all you do.
11/18/2025
Pamela G. VERIFIED CUSTOMER
Great, quick service, no complaints
11/18/2025
Dustin G. VERIFIED CUSTOMER
Acacia is great. It was my third time interacting with her and she is consistently professional, polite and easy to work with.
11/18/2025
Larry J. VERIFIED CUSTOMER
Good experience overall. The automated service appointment system made a mistake on my scheduling but the service team corrected the problem. I would sure appreciate being able to talk to a live representative when making service appointments
11/16/2025
Lupei Z. VERIFIED CUSTOMER
Chris was very helpful to reschedule a service appointment after the initial repair did not solve the problem.
11/15/2025
Kenneth C. VERIFIED CUSTOMER
Suntrup needs more employees like Austin Perrone.
Very courteous and helpful. We were very satisfied with the customer service that we received from Austin.
11/15/2025
Charles W. VERIFIED CUSTOMER
Friendly staff,and Alex was very on top of service for my auto. Thanks for the wash job. Great service.
11/15/2025
Curtis M. VERIFIED CUSTOMER
He was awesome
11/15/2025
Amanda H. VERIFIED CUSTOMER
Thank you for explaining what the warning light on the dash meant and for offering advice to maintain upkeep for the car.
11/15/2025
Jane V. VERIFIED CUSTOMER
Acacia Wolf is an outstanding service tech. She is extremely knowledgeable and efficient in her dealings with all customers. It’s comforting to know that you can count on Acacia to follow through and get the job done. She keeps you updated and informed on the services being done to your car. She is kind and patient and explains in detail what is happening with your vehicle. She is a wonderful employee to have on your side.