She was very nice and understanding, made the progress quick and easy.
11/12/2025
Craig L. VERIFIED CUSTOMER
Good service, terrible parking area. To tight. Maybe build new at old K-mart at Lemay and Lindbergh.
11/11/2025
Thomas S. VERIFIED CUSTOMER
Alex Rogol and the Suntrup Group provided excellent service today. Thank You!
11/11/2025
Mary Ann. VERIFIED CUSTOMER
Tim was very pleasant & kept me informed about what was happening with my vehicle.
11/11/2025
Santon S. VERIFIED CUSTOMER
My time spent at the Dealership, is always a good one. Tim, makes it easy, he’s informative and ALWAYS takes me through the process, one stage at a time. HE’S THE BEST!!
11/11/2025
John M. VERIFIED CUSTOMER
Prompt & courteous service
11/11/2025
Nadida T. VERIFIED CUSTOMER
Ihad great experience and good service. They did all they could to fimish my repairs the same day. I appreciate it.
11/11/2025
Robin M. VERIFIED CUSTOMER
Could not have asked for a better tech!! Alex was amazing, taking time to answer any and all questions!! Best experience I’ve ever had with Genesis!!! Thank you!!!
11/11/2025
Gary E. VERIFIED CUSTOMER
Tim McCarthy always takes care of my car’s needs!
11/11/2025
William H. VERIFIED CUSTOMER
I brought my car there to find out why my battery dies after seven days and it is a new battery. I also told him my trunk wouldn’t open unless I use the key. The trunk issue was resolved but no test were ran on the battery issue. I’m a little disappointed because the main issue was the battery and it was not taken care of. People make mistakes and I am not giving Chris a bad review I just think he should have been more attentive when I was discussing my situation and everything could’ve been taken care of. Other than that I thought he was very professional. I will see if I still have this problem with the battery and bring my car back if the problem persists.
11/11/2025
Tadeo E. VERIFIED CUSTOMER
Sometimes charges are too high,especially with this crisis,which is going on until……
11/11/2025
Cynthia H. VERIFIED CUSTOMER
This dealership & Tim are very thorough with the service department!!
11/11/2025
Sherri D. VERIFIED CUSTOMER
Austin was very polite and professional. He followed up as he promised. No complaints!
11/11/2025
Mary B. VERIFIED CUSTOMER
Service experience was fabulous from start to finish.
11/10/2025
John M. VERIFIED CUSTOMER
All very good
11/9/2025
John C. VERIFIED CUSTOMER
Tim was fantastic and extremely helpful.
11/8/2025
Razija N. VERIFIED CUSTOMER
Alex was very nice.
I would recomend him to everyone.
11/8/2025
Robert S. VERIFIED CUSTOMER
Exceptional service….very friendly. Explained in detail my upcoming service interval mileage. An asset to Suntrup Hyundai.
11/8/2025
Dennis G. VERIFIED CUSTOMER
Job well done, complete satisfaction!!!
11/8/2025
Todd R. VERIFIED CUSTOMER
I was told it could be 3-4 hours, was completed after 1 hour. Thank you!!!