Everyone is so nice and professional. Tim is always professional, excellent customer service, and trustworthy. Hyundai should be very proud to have someone like him at the front desk. Employee of the year for sure!!!
11/8/2025
Geaorge H. VERIFIED CUSTOMER
Thank you Tim.
11/8/2025
Jules C. VERIFIED CUSTOMER
All around great experience and communicated well through the process
11/7/2025
Robert D. VERIFIED CUSTOMER
Tim did an excellent job when walking me through
the recall process. I had several questions and
concerns about other recall notices I received and he explained very well to my sarisfaction.
He kept me apprised while in your waiting room
so I can readily say his performance was 5 star.
I hope you are compensating him well for his
leaving Suntrop would be a great loss to your
organization.
Thanks Tim. Job well done!
Bob Deters
11/7/2025
Gary R. VERIFIED CUSTOMER
Speedy turn around
11/7/2025
Barbara T. VERIFIED CUSTOMER
It went fast and easy. Thanks for your service
11/7/2025
Bryan D. VERIFIED CUSTOMER
Great communication. Things were delayed, but I felt taken care of.
Maybe set a more careful queue for EVs though. If only certain mechanics are certified to service them. Was weird being scheduled for a battery test but a mechanic wasn't available right away to perform the test.
11/7/2025
Dorothy G. VERIFIED CUSTOMER
Tim was very friendly and helpful
11/7/2025
Jerry P. VERIFIED CUSTOMER
Alex was a 10 out of 10 for customer service. Explained everything. Great job Alex! Good customer service is expected. Exceptional service is hard to find. I'll be back for any services needed.Thank you.
11/7/2025
Anthony B. VERIFIED CUSTOMER
Very pleased, Tim always provides great service and presents himself in a very professional way. It is very appreciated. Not common to run across that kind of professionalism and work ethic.
11/7/2025
James K. VERIFIED CUSTOMER
Tim was very helpful and informative. I appreciated working with him.
11/6/2025
Helen C. VERIFIED CUSTOMER
Alex was very professional and very courteous. He did a very good job. I was well pleased with Alex.
11/6/2025
Mara K. VERIFIED CUSTOMER
Service vas terrible
Take to long
No answer on telephone call
My car is not working properly after battery change and oil
11/6/2025
John C. VERIFIED CUSTOMER
Great place very professional and fast
11/6/2025
Christopher S. VERIFIED CUSTOMER
Tim did a great job getting me checked in and getting my service work done while I walked over to McDonald's and had a little breakfast. My car was finished in about 2 hours. Thanks again!
11/5/2025
Diane R. VERIFIED CUSTOMER
Acacia was a pleasure to work with. Will definitely give her the highest rating. Thank you.
11/5/2025
Emily P. VERIFIED CUSTOMER
Tim was extremely helpful and professional
11/5/2025
Jacqueline S. VERIFIED CUSTOMER
We are always confident that Tim will stay on top of the service completion
11/5/2025
Danny C. VERIFIED CUSTOMER
Tim was very friendly, knowledgeable and his communication was excellent. Great addition to your service team!