Options are given to me eventhough car door can not be fixed, Austin detailed everything out so I know what to do next, price is reasonable, the shuttle is a plus, a trustworthy dealership!
7/8/2026
Alanna S. VERIFIED CUSTOMER
They lost my car and I had it there for a 11am appointment. At 4 pm they could not find my car and then when they found out it was there they had to hurry and do my oil change. Very unorganized.
7/8/2026
Robert B. VERIFIED CUSTOMER
The Acacia was very helpful and fit me in so I could register my vehicle on time. She was friendly and went out of her way to help me. I truly appreciated the great customer service.
7/8/2026
Diana H. VERIFIED CUSTOMER
Kayley is the reason I would even consider coming back.
7/8/2026
Anthony L. VERIFIED CUSTOMER
Service was great from Alex. He kept me in the loop and helped me from the time of signing in to when I can come back to pick up my car after the recall items were completed. He's a good man!!! Great service!!!
7/8/2026
Randolph S. VERIFIED CUSTOMER
I was told car would take about 3 hours. They didn't even work on it the day I took it in. Had to leave car overnight and come back and pick up. When picking up car we noticed that the grill was not completely replaced. The bottom area was not replaced. Austin took a picture and said he would be in touch with me in 1 or 2 days. After three weeks of not hearing anything I called Austin. He said he thought Kayla was taking care of it. It's now been another day, with no contact from Austin.
7/7/2026
Christian W. VERIFIED CUSTOMER
Kayley was amazing!
7/7/2026
Elise B. VERIFIED CUSTOMER
Kayley Dixon was amazing! She called to make sure the correct service was accomplished and followed up woth updates throughout the day! Great person to work with!
7/7/2026
Sara M. VERIFIED CUSTOMER
The recall work was completed on time. Employees were courteous and helpful.
7/7/2026
Esther J. VERIFIED CUSTOMER
Alex Rogol is a super Service Advisor. I kept hearing a clicking noise when applying the brakes. He took a test drive with me. As you would guess; the noise didn't act up. Therefore, He pulled my car into the shop, and personally, checked the brakes pads, rotors, and calipers for looseness, or debre. Everything looked ok. If I have any further problems. He'd get me a rental for day to to work on the problem. I admire a person that goes beyond the call of duty. Thank you Alex
7/7/2026
Kenneth B. VERIFIED CUSTOMER
None at this time
7/6/2026
Thomas G. VERIFIED CUSTOMER
Austen took care of me very well.
7/5/2026
Jon S. VERIFIED CUSTOMER
All went well..simply put.
Thanks to the Suntrup team.
7/4/2026
Lauren S. VERIFIED CUSTOMER
The issues were not at all resolved.
7/4/2026
Teresa C. VERIFIED CUSTOMER
Thank your for great service
7/4/2026
Jennifer H. VERIFIED CUSTOMER
We are visiting from out of state and your service team went above and beyond to take care of us in every way to make sure we could get home safe and sound. Thank you
7/4/2026
Robert B. VERIFIED CUSTOMER
Never have to worry about a job being done right the first time you bring cars in and Tim flow’s up on the work done.
7/4/2026
Heather T. VERIFIED CUSTOMER
Everyone at this location are amazing. Service staff keeps you updated and make sure you're always satisfied!