Alex did a great job! He handled my extra request without issue. He was polite, courteous, and professional.
12/13/2025
Christine S. VERIFIED CUSTOMER
Tim McCarthy is excellent at his job. In today’s competitive environment when one gets great service it is greatly appreciated.
Christine and Chris
12/13/2025
Kathy B. VERIFIED CUSTOMER
I like your setup.
Thanks for all the friendly and happy faces.
12/13/2025
Annette K. VERIFIED CUSTOMER
I have done business with this dealership for many years.This is the 3rd car I have bought from them,Great dealership
12/12/2025
Dennis J. VERIFIED CUSTOMER
Acacia Wolf...
Does a quick, efficient check in and is very good at what she does AND VERY KNOWLEDGEABLE!!
Thank you Acacia!!
12/12/2025
Eda Rose. VERIFIED CUSTOMER
Tim is my go to advisor. He makes sure I am taken care of. Highly recommended!
12/12/2025
Tony T. VERIFIED CUSTOMER
I enjoyed wonderful world class service from Tim Mc Carthy.
12/12/2025
Safija P. VERIFIED CUSTOMER
Tim is the BEST service advisor and the only one I want to work with!!
12/12/2025
Craig C. VERIFIED CUSTOMER
na
12/12/2025
Terry F. VERIFIED CUSTOMER
I had a 9 am appointment for new tires and an alignment, at noon I asked how close we were to being done. I was told it wouldn’t be long now well I don’t think it was even started yet! So I started complaining and then I was offered a loaner car and he wouldn’t let me get my insurance card probably because it wasn’t even in the shop yet. So he rummaged in my glove box for it and left it a mess as nothing was replaced. Service personnel do not need to rummage through a persons private material. Why wasn’t I offered a loaner to start with or told they were too busy to get to it until noon? I am very dissatisfied with the customer service on the Genesis I purchased there. Maybe I need to look elsewhere next time I have a vehicle serviced or make a purchase of a new vehicle. All I ask is that you be honest with me and don’t lie to me. Is that too much to ask?
12/12/2025
Not-Provided S. VERIFIED CUSTOMER
Tim did a great job keeping me informed about the progress of my repair. He was friendly, polite, and professional. Good job!
12/11/2025
Timothy T. VERIFIED CUSTOMER
Austin went out of his way to be sure I was satisfied customer!! I appreciate his efforts.
12/11/2025
Bob R. VERIFIED CUSTOMER
Very organized well done
12/11/2025
Sherry B. VERIFIED CUSTOMER
The staff was very professional and polite!!! They did exactly what I requested and the job was excellent!!! Thank you so much for your great work!!! ????
12/11/2025
Steve H. VERIFIED CUSTOMER
1. I had a 7:30 appointment & my
car sat on the lot for 1 hour before
being worked on. Same thing happened
my last service appointment 7-11-25
2. Fluids were not topped off.
Antifreeze is right at the low line
& wiper fluid not visible.
12/11/2025
Carrie D. VERIFIED CUSTOMER
I only service my car by Tim McCarthy and his team.
12/11/2025
Erika V. VERIFIED CUSTOMER
Asked to have tires rotated to which they said they would. Upon pickup, it was discovered that was not done.
12/11/2025
Carol B. VERIFIED CUSTOMER
I was with out a car for 10 days. No loaner!! Only 1 communication during that time frame. A very frustrating experience.
12/11/2025
Company P. VERIFIED CUSTOMER
I love dealing with Tim McCarthy. I am 84 and I feel I can trust him giving me the correct advice on my car maintenance.
12/11/2025
Christopher L. VERIFIED CUSTOMER
When there’s a car emergency for me Tim gets my car in and out usually faster than expected!