Great service and quick completion time as always.
1/1/2026
Rumour M. VERIFIED CUSTOMER
The service was fantastic.
1/1/2026
Erin T. VERIFIED CUSTOMER
She was amazing, very helpful, and very transparent
12/31/2025
Kathy W. VERIFIED CUSTOMER
Acacia is always so nice and listens to my concerns. She is a great asset to the service department.
12/31/2025
John C. VERIFIED CUSTOMER
Acacia was very friendly and polite.
She did a very good job!
12/31/2025
Melessa T. VERIFIED CUSTOMER
Took my car and left when I got there because there were 2 issues and neither one were addressed. I knew the second one would not be because I needed my car back, but the first 1 was a P33 campaign that was supposed to be done and had plenty of time to be done since I dropped my car off at 4 PM the previous night for an 8 AM scheduled appointment that nothing got done on for the P33. I asked for my keys back and I left at 10:45 AM the following morning.
12/31/2025
Brian R. VERIFIED CUSTOMER
Chris was very kind and attentive. There is one small critique I'd like to offer, though. He was supposed to tell whoever places the sticker on my windshield to change the recommendation to 7500 miles instead of 5000. That did not happen. Not sure if it was communicated or just not followed through by the shop staff, but that is the only critique I have about today's visit.
It was a pleasure having him as my advisor today.
12/31/2025
Maei D. VERIFIED CUSTOMER
No words can describe how wonderful Acacia is. The two times I dealt with her she has been nothing but amazing and very helpful. Thank you Acacia
12/31/2025
Jeff M. VERIFIED CUSTOMER
Was difficult to get a hold of anyone in service dept to let me know status on my vehicle fir pickup. I did text on message I received when I dropped off vehicle but didn't get a lot of info back. Otherwise was a good experience overall thanks
12/31/2025
Paula D. VERIFIED CUSTOMER
Acacia was great to work with.
12/31/2025
Jay C. VERIFIED CUSTOMER
Alex was great. Helped me out with information, got a ride for me to and from home, etc. Much appreciated.
12/30/2025
Ryan K. VERIFIED CUSTOMER
Acacia was absolutely great to deal with. She is very professional and helpful to ensure a smooth process.
12/30/2025
Christine K. VERIFIED CUSTOMER
I received a text that the recall part was ready for my vehicle. I called set an appointment to drop my car today. I received a call later in the morning from Chris stating that the recall part is not in. He asked me to come pick up my car. I was very disappointed as I Have spent my own time and money to drop my car, arrange for another vehicle to use. I then ask, are you going to rotate my tires like requested on the sheet? He replied he can do that for a full charge. I said this is the second time I brought my car for the safety recall only to find out after I dropped it off The part is not ready. So your expectation is for me to waste my time and money two times and you can’t even rotate my tires for free. He said he is sorry and there’s nothing he can do. I had to insist to speak to a manager.
12/30/2025
Tammy K. VERIFIED CUSTOMER
Excellent service! Everything as discussed and agreed upon.
12/28/2025
Beste S. VERIFIED CUSTOMER
Best customer service! Tim is great!
12/28/2025
Debra H. VERIFIED CUSTOMER
Austin went above and beyond to help us.
12/27/2025
Christine P. VERIFIED CUSTOMER
It was not the workers’ fault, but the wait time was excessive. I could see that the workers were doing everything they could, but I had an 8:30 am appointment & was there 6 hours. It would have been helpful to have more communication/updates.
12/27/2025
Michael T. VERIFIED CUSTOMER
everything was grear but I wished they included a service reminder sticker on the windshield
12/27/2025
Barbara M. VERIFIED CUSTOMER
He was great! Very friendly and made an accommodation for me so I truly appreciate all his help today!