I’m tired of bringing my car in and telling them what I’m hearing and it’s overlooked each time. This is very frustrating when they have my car all day and I’m stranded at work then I have to take it back multiple times because the problem is still there. Not one time have they fixed the problem I have the same day we scheduled the appointment. Ready to look for another dealership to service me.
10/28/2025
Bruce P. VERIFIED CUSTOMER
Thanks
10/28/2025
Mary C. VERIFIED CUSTOMER
Great service.
10/28/2025
Joseph W. VERIFIED CUSTOMER
Robert was very professional and I received top service from Genesis of Hattiesburg.
10/22/2025
Diane C. VERIFIED CUSTOMER
Good job
10/22/2025
Irma M. VERIFIED CUSTOMER
Excellent service!
10/17/2025
Michael W. VERIFIED CUSTOMER
No issues or problems during this service appointment. Robert was prompt, courteous and polite. He answered all my questions. My service was completed in a very reasonable amount of time.
10/16/2025
Erin F. VERIFIED CUSTOMER
Robert was fantastic! He was helpful and communicated during the process.
10/16/2025
Charles M. VERIFIED CUSTOMER
Very professional and competent!!
10/15/2025
Sandra B. VERIFIED CUSTOMER
I was very disappointed in this visit. I sent a note mentioning that there was a low-pitched driveline whine under no-load conditions at 30-35 MPH. Also there is a rubbing noise when steering wheel is turned. Your technician “couldn’t duplicate” complaints. That is insulting. We didn’t imagine the noises. The driveline noise is the same as we had in our GV70 and was corrected. Your technician is either lazy or has poor hearing. There are no other possibilities.
10/15/2025
James B. VERIFIED CUSTOMER
Always courteous.
10/9/2025
Joseph M. VERIFIED CUSTOMER
Appreciate the good work!
10/8/2025
Felicia M. VERIFIED CUSTOMER
The staff was very kind and accommodating. That is greatly appreciated - great customer service! My service was also completed in a very timely manner. Thank you!
10/7/2025
Damon F. VERIFIED CUSTOMER
Awesome
10/3/2025
Grace T. VERIFIED CUSTOMER
Great!
9/27/2025
Ronnie L. VERIFIED CUSTOMER
Excellent service
9/27/2025
Jennifer B. VERIFIED CUSTOMER
Robert is great!!
9/27/2025
Maher A. VERIFIED CUSTOMER
Johnny is great. He exceeded the expectations
9/26/2025
Lydia B. VERIFIED CUSTOMER
Quick appointment. Excellent service work. Friendly service staff.
I'll be back!