I always get wonderful and very courteous service from the dealership.
5/10/2025
Pamela R. VERIFIED CUSTOMER
Robert was friendly, respectful and professional in his handling of my request. He was efficient when I dropped the car off. When I returned, he knew who I was and had my car ready to go. It was a very pleasant experience.
5/9/2025
Tom G. VERIFIED CUSTOMER
No problem... will pass it on!
5/7/2025
Timothy . VERIFIED CUSTOMER
Will take care of it
5/3/2025
Israel A. VERIFIED CUSTOMER
Service advisor Robert provided excellent customer service!
5/3/2025
Beverly M. VERIFIED CUSTOMER
Great service! Extremely satisfied!
4/30/2025
Monica B. VERIFIED CUSTOMER
Great service! I traveled to my appointment and Robert always makes sure I am comfortable and wait time is not long.
4/26/2025
Irma M. VERIFIED CUSTOMER
Robert was very attentive to my requests and concerns.
4/23/2025
Michael L. VERIFIED CUSTOMER
Everything
4/23/2025
John A. VERIFIED CUSTOMER
Great service.
4/22/2025
Marsha C. VERIFIED CUSTOMER
For an oil change and alignment that should have taken an hour at the most, took 3 hours. I had to get up and advise Robert that my car had been sitting in the parking lot for an hour not touched! I was the first client to arrive and 2 others came and went before my delay was even questioned. They didnt even start my oil change for 40 minutes and I arrived at 720 am, with no one else waiting. I specifically asked for washer fluid to be replaced and a car wash. I left without the car wash due to the delay. I am on the road and go to use the washer fluid and they didn’t follow it. I travel from my home in Fl to my second home in MS due to the usual great service, but this was an absolutely terrible experience.
4/22/2025
Jennifer H. VERIFIED CUSTOMER
Our car was there for a month for the sunroof to be fixed under a warranty. We asked for the oil to be changed while it was there. Robert did a good job keeping us informed of the status of the parts. We confirmed several
Times about the sunroof and the oil change. When the car was ready a month later the oil was not changed. We had to wait for an hour while the oil was changed. We were not happy.
4/22/2025
Harold G. VERIFIED CUSTOMER
All good thanks
4/19/2025
Dede B. VERIFIED CUSTOMER
Very satisfyied
4/16/2025
Michael O. VERIFIED CUSTOMER
Robert was responsive, proactive and thorough.
4/16/2025
Jimmie H. VERIFIED CUSTOMER
Excellent on time services with a great team of service staff. Dealership is fantastic!
4/16/2025
Darnell P. VERIFIED CUSTOMER
The issue with the rear differential is still not resolved. This was the 5th time that I have taken my truck back to one of two dealerships for the same issue. My frustration is not with Mr. Robert or Mr. Tommy they have both been understanding and accommodating of my issue and frustration. I love my Genesis but did not pay $75K to have this issue going on for over a year and a half.
4/15/2025
Steven R. VERIFIED CUSTOMER
Car was returned on empty. 10 miles till empty.
4/12/2025
John A. VERIFIED CUSTOMER
Robert is helpful in so many ways. Since I drive from Gulfport he always makes time for me.
4/11/2025
Glenn T. VERIFIED CUSTOMER
We love our GV 80 & so far the service has been great. Thanks Robert!!! Glenn & Margie Teele