Rouben was very helpful and he has good costumer service. Thank you
6/28/2025
Christian C. VERIFIED CUSTOMER
had an outstanding experience with Eric Stafford during my recent service visit. From start to finish, Eric demonstrated professionalism, transparency, and genuine care. He took the time to clearly explain the service being performed, kept me updated throughout the process, and made sure I was comfortable with everything before moving forward.
What truly set Eric apart was his attention to detail and his commitment to customer satisfaction. He went above and beyond by addressing a few additional concerns I had—without hesitation—and ensured everything was resolved before returning my vehicle. It’s rare to find someone so dedicated, knowledgeable, and courteous.
I left the service center feeling confident in the work done and truly valued as a customer. Eric is a true asset to your team, and I would highly recommend him to anyone. Thank you for a seamless and exceptional experience!
6/28/2025
Stephanie H. VERIFIED CUSTOMER
The service team was great!
6/28/2025
Cindy Y. VERIFIED CUSTOMER
There was a lack of communication around completion time of service. I would have appreciated if I was notified that there was going to be a delay in service due to a delivery of an oil filter. I was told it would take one hour but it took three.
6/28/2025
Francis 'Gene'. VERIFIED CUSTOMER
Ruben was great.
6/28/2025
Leonardo D. VERIFIED CUSTOMER
Thanks ! Rouben was very helpful and polite. Appreciate him
6/28/2025
Barbara J. VERIFIED CUSTOMER
I appreciate that my questions and concerns have been addressed. Erik kept me informed. He was very respectful.
6/28/2025
Michael P. VERIFIED CUSTOMER
Eric is a great customer service rep for KIA. He is knowledgeable and trustworthy, which are very, very important. I could not afford to do all the recommended items for the servicing. We calmly went through the list to repair the most important items. I can do the rest of the items at a later date. He was very helpful with that. Make sure he gets a good raise next time he is due one. Very deserving of a good raise!
Mike
6/28/2025
Marina R. VERIFIED CUSTOMER
They finished on time
6/28/2025
Theresa W. VERIFIED CUSTOMER
You are welcome
6/28/2025
Amanda C. VERIFIED CUSTOMER
Rouben was very nice and thorough.
6/28/2025
Shirley N. VERIFIED CUSTOMER
Very prompt in getting my car serviced. Thanks
6/28/2025
Mohammad H. VERIFIED CUSTOMER
Thank you Future Kia
6/28/2025
Sylvian K. VERIFIED CUSTOMER
Nice and friendly staff h
6/28/2025
Vijai D. VERIFIED CUSTOMER
Geovanni was very helpful and kept me updated on the repairs
Thank you
6/27/2025
Dennis W. VERIFIED CUSTOMER
Prompt service, friendly and knowledgeable and courteous.
6/27/2025
Robert M. VERIFIED CUSTOMER
Eric went above and beyond to ensure that our needs were met and communicated with us all along the way. We appreciate his service and attention to us.
6/27/2025
Kimisha T. VERIFIED CUSTOMER
He was so nice and courteous.
6/27/2025
Eddie V. VERIFIED CUSTOMER
Best service yet
6/27/2025
Lena I. VERIFIED CUSTOMER
Excellent Service! Rouben definitely went the extra mile. I would recommend him to friends and family.