Good, honest feedback and easy service performed in an accurate amount of time
1/30/2026
Mary Ann. VERIFIED CUSTOMER
While initially I wasn't sure what was causing a problem with my backup camera,yellow lines disappeared on backup camera, we thought it may have been tied to the battery because my startups had a bit of a hiccup in the morning. My battery was replaced, it was the original-2019,and then my radio wasn't working. The tech tried a restart but apparently that didn't work and I was told I would need a new radio assembly. It was working before the battery replacement. The tech called JBL and they walked them through the restart. All's well that ends well.
1/30/2026
Harold B. VERIFIED CUSTOMER
Communication about the parts being in or not was not the best, we had to keep calling to make sure all parts were in and canceled appointment 3 times bc parts not in thanks
1/29/2026
William H. VERIFIED CUSTOMER
Attention to detail and personable.
1/29/2026
Ivan L. VERIFIED CUSTOMER
Justin is above and beyond!
1/29/2026
Hester B. VERIFIED CUSTOMER
Ken was amazing! He needs a raise!
1/29/2026
David P. VERIFIED CUSTOMER
Great service!
1/29/2026
Leah L. VERIFIED CUSTOMER
This was my first experience with Pedersen Toyota service department. From the first phone call to picking up my keys, I was very happy with the communication and speedy service. Thank you for taking pride in your work! It shows in so many ways!
1/28/2026
Larry P. VERIFIED CUSTOMER
As usual the service team is always professional and informative.
1/28/2026
Curt C. VERIFIED CUSTOMER
Justin does a great job every time!
He anticipates my and my vehicle’s needs!
I can’t say enough about Justin’s personable approach.
He personifies Pedersen’s values!
1/28/2026
Brad G. VERIFIED CUSTOMER
Repeatedly told the beeping I reported as new was “normal” and that I likely just didn’t pay attention. Owned the car for 15 years I think the fact that both myself and my wife just noticed a new beeping we’d have a good understanding of “normal”
1/28/2026
Terry B. VERIFIED CUSTOMER
Great people every where at Pedersen- all delightful and
Know their jobs.
I love my current car- not ready for a change!
1/28/2026
Kainoa C. VERIFIED CUSTOMER
Timely and professional
1/28/2026
Sarah W. VERIFIED CUSTOMER
Always great customer service and services done in timely manner, thank you!
1/28/2026
Adam F. VERIFIED CUSTOMER
**** and the whole team were great. Will definitely be back for next service.
1/28/2026
James M. VERIFIED CUSTOMER
Apparently, the service tech notion checked and adjusted the tire pressure while the tires were still warm from my trip from Estes. Now all tires are underinflated at 29psi. I will have to adjust them tomorrow when they are cold.
1/28/2026
Mary S. VERIFIED CUSTOMER
Good service.
1/28/2026
John M. VERIFIED CUSTOMER
Robert (Bob) provided excellent service: Prompt, straightforward, and with great communication on our vehicle's status throughout the process. Much appreciated!
1/27/2026
Whitney G. VERIFIED CUSTOMER
**** was friendly, knowledgeable, and helpful. He even managed to fit my Highlander in to fix a recall issue even though I didn’t schedule it when I made my original appointment for maintenance. I appreciated his willingness to fit me in to save me having to come back for another appointment.
1/27/2026
Henry D. VERIFIED CUSTOMER
Ken was very kind. He listened to us and was understanding of our needs. Thank you!