Tanner did great!! I was given a timeframe and finished 20 minutes early! Thank you!
2/4/2026
Wayne J. VERIFIED CUSTOMER
Justin and his team were amazing
2/4/2026
John F. VERIFIED CUSTOMER
When the technician turns off the automatic headlight, I wish they would turn it back on when they finish servicing the vehicle.
2/4/2026
Susan O. VERIFIED CUSTOMER
Everything was done as promised in a timely manner.
Thank you -
2/3/2026
Mark P. VERIFIED CUSTOMER
2024 RAV4 recall. This dealership should have known they don’t have the parts required for the recall before it was even scheduled. I scheduled this a month ago and reserved a rental car for the day, only to find out 4 hours later that this dealership doesn’t have the parts required for this TSB. Just poorly handled. I feel like I need reimbursed for my rental. My name is Mark P
2/3/2026
Warren B. VERIFIED CUSTOMER
My wheels were dinged up and scratched during the rotation process, I talked to Chris about this and will meet with him on Friday . 1st time to have them rotated exactly why I have not done it before , just because my truck is 11 years does not give someone the excuse. To damage my wheels , hopefully this will be taken care of as Chris seemed to understand and want to repair the damage if possible.
2/3/2026
Amy D. VERIFIED CUSTOMER
Would appreciate service advisor talking to customer if advised services are not clear. Would like the maintenance required reset in car if is on screen. So do not have to call or go back to service. Thanks
2/1/2026
Madonna K. VERIFIED CUSTOMER
The drivers side rear view mirror outer cover is broken- the tech’s initial estimate of $250 seemed high but I approved it- but then it was actually $600 to replace the mirror!!! That seems so exorbitant - I wish I could get the cover for the mirror taken care of more reasonably- will look online
1/31/2026
Dan G. VERIFIED CUSTOMER
Great customer service
1/31/2026
Joseph S. VERIFIED CUSTOMER
Great JN terms of both vehicle care and personal experience.
1/31/2026
Kyle B. VERIFIED CUSTOMER
Super slow - 2 Hour wait for a tire rotation (with an appointment to boot).
Really, Really unfortunate you've done away with your drivers and receptionist. Nothing like being treated as a **** and a number.
Sickening.
Submit
1/31/2026
Kelley L. VERIFIED CUSTOMER
Tanner, did a great job with my FJ very polite and knowledgeable
1/31/2026
Tyler S. VERIFIED CUSTOMER
Kyle was great. Very helpful.
1/31/2026
Derek W. VERIFIED CUSTOMER
It was completed on time and promptly!
The person that brought my truck to me was very exceptional and knowledgeable! Give that man a raise!!
1/30/2026
Albert V. VERIFIED CUSTOMER
Ken Seil was informative throughout the visit, and responsive to my requests, my replies, and in preparation for a return visit to be scheduled to handle an issue created on the car's bumper and for tires. We appreciate Petersen's service.
1/30/2026
Lila T. VERIFIED CUSTOMER
I had very high expectations for the work done here, especially after spending over $100, waiting for nearly 2 hours, and receiving high praise/reviews from family and friends. That said, I was throughly underwhelmed, having spent what I did and waiting nearly 2 hours, I still had a brake light out despite requesting it be changed/fixed AND paying for the service. Even after calling to request it be fixed the next day in a timely manner, i was informed that my vehicle, which i rely on for work, would need to remain for the entire day. When requesting a thorough inspection following some lights on my dash having been on, I recieved what felt like a minimal report which highlights being my floor mats not placed correctly, a streaky rear wiper, and a brake light out and no other apparent inspections.
Kyle was absolutely wonderful, very kind and accommodating. When I called to request my rear brake light be fixed, he ensured that I was informed on my options as well as thw time it would likely take for each one. I am very appreciative of him and his follow up/communication.
1/30/2026
Norman V. VERIFIED CUSTOMER
Great experience. Courteous, timely, and helpful.
1/30/2026
Deborah K. VERIFIED CUSTOMER
Trevor arranged for both of the recalls on my RAV4 hybrid to happen in addition to the oil change. I really appreciated that - Saved me a trip to Ft Collins. Thanks for the excellent service!
1/30/2026
Betsy B. VERIFIED CUSTOMER
Many thanks to Bill for waiting for me after the service center closed.
1/30/2026
Not Provided. VERIFIED CUSTOMER
**** did a great job as always communicating and talking me through my vehicles needs/issues.