Joe is excellent! I would be very happy to complete a survey for him
12/30/2025
Spencer M. VERIFIED CUSTOMER
The best dealership ever!!! Sales and service just perfect.
12/30/2025
John P. VERIFIED CUSTOMER
The men who checked my car were courteous, proficient, and thorough.
12/30/2025
Antonia O. VERIFIED CUSTOMER
She was great and very professional
12/30/2025
Jeffrey G. VERIFIED CUSTOMER
Wendy F was great. Easy to deal with & very knowledgeable about my model car.
12/30/2025
Camila A. VERIFIED CUSTOMER
Never had a complaint in the past 5 years at JM Lexus. Chauncey was very knowledgeable and professional and got me out of there ASAP! He listened to my concerns and made suggestions for my next visit.
12/29/2025
Donna A. VERIFIED CUSTOMER
Very satisfied with Daniel
12/29/2025
Terell W. VERIFIED CUSTOMER
Chauncey was really good and I would highly recommend him to anyone looking for service.
12/29/2025
Gary G. VERIFIED CUSTOMER
Enrique and John M. went above and beyond to find my disc.OEM chrome wheels. And the price was right. Quick and prideful install too. The wheels make my car look brand new again. So happy.
12/28/2025
Adees D. VERIFIED CUSTOMER
Excellent service
12/28/2025
Portia W. VERIFIED CUSTOMER
Mr Whittingham was very nice and explained to me everything that needed to be service to my 2024 RX 350 Mr Whittingham is very passionate and I enjoyed coming to JM Lexus to get my car service. . I live in Palm Beach and I’m delighted to get my car service at this location!!!
12/28/2025
Audrey L. VERIFIED CUSTOMER
Omar Maeda was very professional and correct, I was disappointed when I brought the issue to him and I just got a stare at. He was with a client at the moment but he could have pause for a second and address the concern or give me a follow up call. It wasn’t done. Is not just a car wash, is the principal and the repetition of the issue. I’ve been alway happy with the JM Lexus service.
12/28/2025
Jennifer S. VERIFIED CUSTOMER
He's amazing
12/28/2025
Fiona D. VERIFIED CUSTOMER
Xavier is the best as always. Very helpful, polite and makes you feel very welcome. If I could give him ten plus stars I would.
12/28/2025
James W. VERIFIED CUSTOMER
Wendy is a super service advisor. She gets results.
12/27/2025
Jacqueline R. VERIFIED CUSTOMER
Everything thing was excellent thank you guys for the good work
12/27/2025
Sharon S. VERIFIED CUSTOMER
I am so happy that I found Dalila as my service person. She is terrific and always professional and happy to please and work hard. She makes a visit to JM Lexus pleasant - never a chore.
12/27/2025
Victoria T. VERIFIED CUSTOMER
He was GREAT! When the car wash people were running late he personally went to retrieve my car so I wouldn't be late for my appointment.
12/27/2025
Kelly C. VERIFIED CUSTOMER
Omar was thoroughly informative he walked me through what my vehicle needed and made sure I had a loaner while my car was being repaired
I will keep Omar as my service Representative he was very efficient
12/27/2025
Martin B. VERIFIED CUSTOMER
I waited over 2 1/2 hours for and oil change and tire balance/ rotation . I went downstairs and found my car parked and ready without a phone call. I found my service writer so I could pay and leave. Usually I pay when the car is being washed and then wait a few minutes to get my car to come out. It seem more efficient that way . Other than that my experience was very good . Everyone is friendly and professional. The waiting lounge upstairs is very clean and comfortable.