Michael Juan was a pleasure to work with. He was friendly, up front and you could see he was interested in customer satisfaction. Good guy!
1/2/2026
Annaleise M. VERIFIED CUSTOMER
I am not sure who Joseph was but I worked very closely with Reggie Leo. He was the best sales manager and made this first time car buying process the utmost peaceful, smooth, stress free process. He answered every question and found matches closest to my desires given the restraints on someone on the market for a used car. He was sooooo respectful, had the patience of Job, and was so personable and knowledgeable about it all. I would refer anyone and everyone to him. I never got a Lexus this time but when I am ready to trade in this car, though I hope he has progressed professionally by then, I would not hesitate one bit, to give him my business again, at that time.
1/1/2026
Loris A. VERIFIED CUSTOMER
I do appreciate the convenience of service provided at Lexus. It is also super nice to have a awesome service manager like Luis.Thanks again.
1/1/2026
Shoshana S. VERIFIED CUSTOMER
Thank you always to the people at JM Lexus for taking care of my baby! We always come away very happy!
1/1/2026
Michael K. VERIFIED CUSTOMER
I came in to have my vehicle serviced. Technician saw a screw in my tire which they let me know which I appreciate but they also claimed that they couldn't fit it and said they could only replace the whole tire even though there was no damage to the tire. Left the dealership and had to have someone else fix it.
1/1/2026
John D. VERIFIED CUSTOMER
Delilah was great,thanks again!
1/1/2026
Lee P. VERIFIED CUSTOMER
Justin was the best A great experience really a nice human being , Justin should be in a leadership role,
1/1/2026
James N. VERIFIED CUSTOMER
Fast and efficient service. Always receive excellent service
1/1/2026
Brisa G. VERIFIED CUSTOMER
Service at JM Lexus is always a pleasant experience, still waiting for vehicle repairs to be completed but it is worth the wait, you guys always delivered great results and Wendy Fermin always go above and beyond. I always recommend her and your team to everyone I know, keep up the good work.
1/1/2026
Anna T. VERIFIED CUSTOMER
Great service adviser. Wonderful customer service and great customer care.
1/1/2026
Diane J. VERIFIED CUSTOMER
Wendy is very professional, knowledgeable, and customer friendly!!
Thank you
1/1/2026
Itillia L. VERIFIED CUSTOMER
Mike is the best rep that Lexus could have ever have in their facility he deserve a raise He's outstanding caring listens and he's a good advisor He's the best Mike keep up the good job hey Lexus thank you Love you guys can I get a free car
1/1/2026
Bernice T. VERIFIED CUSTOMER
Justin Ross is always courteous and professional.Always a pleasure to work with him
1/1/2026
Fazeena A. VERIFIED CUSTOMER
Xavier was super friendly and informative. It was a pleasure doing business with him
1/1/2026
Martine M. VERIFIED CUSTOMER
Very professional and car was ready on time
1/1/2026
Evelio M. VERIFIED CUSTOMER
Wendy was very knowledgeable
12/31/2025
Sandra F. VERIFIED CUSTOMER
Always happy with the dealership
12/31/2025
Jalisa H. VERIFIED CUSTOMER
Mr. Whittingham was very thorough and made sure to explain everything to me.
12/31/2025
Ken N. VERIFIED CUSTOMER
Joe has been and continues to be great to work with.