Luis was one of the best that I’ve worked with in the service department!
1/7/2026
Wei W. VERIFIED CUSTOMER
Very good service and thank you very much to Justin
1/7/2026
Roger D. VERIFIED CUSTOMER
Luis was helpful and delivered excellent advice. Very courteous
1/6/2026
Patricia M. VERIFIED CUSTOMER
Luis was extremely courteous and professional
1/6/2026
Marilynn S. VERIFIED CUSTOMER
Joe was more than wonderful.
Very engaged wonderful explaining all my questions
Helping me to remove sticker on my window
I will always want him as my agent
1/6/2026
Marlene G. VERIFIED CUSTOMER
Delilah was very good and understood the issues that I was having with the car. She was very knowledgeable and helpful with all my needs.
A big thanks to her for helping me get the job done.
1/6/2026
Wanda M. VERIFIED CUSTOMER
The service was quick and complete. Brandon was focused and attentive to my needs .
1/6/2026
Renee G. VERIFIED CUSTOMER
My comment is not directed specifically toward MJ but to all the advisors I have had recently. I am frustrated that they seat me in a waiting area and then forget about me. This has hapoened so many times that now I gave myself a 10 minute rule. I go up to the desk and ask for another available representative. It’s gotten ridiculous. When I have an appointment I am there on time and I expect the advisor to be on time as well. It’s not a doctor’s office which is the only place I should ever be kept waiting.
1/6/2026
Robin L. VERIFIED CUSTOMER
Adrian was a pleasure to deal with. I will definitely return for any service issues I may have.
1/6/2026
Eugenia T. VERIFIED CUSTOMER
Ryan was fantastic, and we are very satisfied with the customer service 100%!!!
1/6/2026
Robert B. VERIFIED CUSTOMER
Ryan was knowledgeable, efficient and a pleasure to work with.
1/6/2026
Richard G. VERIFIED CUSTOMER
Joe is very competent
1/6/2026
Angel J. VERIFIED CUSTOMER
Great services
1/6/2026
Simone S. VERIFIED CUSTOMER
Professional and very kind
1/6/2026
Lois S. VERIFIED CUSTOMER
Adrian was wonderful
1/6/2026
Alice J. VERIFIED CUSTOMER
Great service.
1/6/2026
Adria M. VERIFIED CUSTOMER
Justin was fine but disappointed that wrong part was shipped so I could not complete repair, followed by tech giving me my car back with NO driver side window at all
1/6/2026
Jeffrey Z. VERIFIED CUSTOMER
I arrived to the longest line of cars and fullest waiting area I’ve ever seen here and yet I was served promptly and timely and my car, which was just there for a simple software update was not only turned around in less than an hour, but washed and vacuumed inside - I’m impressed.
1/6/2026
Brian C. VERIFIED CUSTOMER
Chico is the very best. He always takes care of me and makes me feel special. JM Lexus is a great company and Chico contributes to it's success.