He explained the entire process the mechanic would follow with the car. He was also highly knowledgeable and answered my questions promptly. I would be delighted to work with him again in the future.
1/12/2026
Antonetta M. VERIFIED CUSTOMER
We took car into garage for a recall on the door handles on model but they were unable to complete work as we have to wait for them to receive the parts
1/11/2026
Angeline W. VERIFIED CUSTOMER
Maico was great he was very informative and very helpful with my questions.
1/11/2026
Gerard V. VERIFIED CUSTOMER
Excellent service as usual. Thank you.
1/11/2026
Dorothy P. VERIFIED CUSTOMER
Michael Juan was terrific. Everything thing went very well. We were very pleased. Our car was returned sparkling clean as well. We love JM Lexus.
1/11/2026
Simeon K. VERIFIED CUSTOMER
It was nice and mark really did make me feel comfortable.
1/11/2026
Carolyn A. VERIFIED CUSTOMER
Addressed all my needs in a kind and professional manner.
1/11/2026
Kristina D. VERIFIED CUSTOMER
Excellent service! I was in a rush and he made sure it was completed on time.
1/11/2026
Doris S. VERIFIED CUSTOMER
Very satisfied
1/11/2026
Virginia B. VERIFIED CUSTOMER
No comments so far so good and thanks.
1/10/2026
John P. VERIFIED CUSTOMER
Service took a total of over 5 hours vs the estimate of 2 1/2 hours. If it wasn’t for Wendy keeping me informed on a consistent basis I would have left and never come back. She is the best and will always request her for all future service appointments.
1/10/2026
Cynthia C. VERIFIED CUSTOMER
He was very accommodating and a pleasure to work with!
1/10/2026
Martha B. VERIFIED CUSTOMER
As always John Nahar is an exceptional professional
1/10/2026
Marc G. VERIFIED CUSTOMER
Joe is the best!. He makes sure that all service to be provided is both necessary and properly performed in order to keep my vehicle running well and safe. He noted that I needed two tires, and make sure that they were installed promptly, so that I had minimal wait time.He is courteous and efficient, and an asset to Lexus
1/10/2026
Barbara R. VERIFIED CUSTOMER
John was very efficient, courtious, and knowledgeable.
Very helpful.
1/10/2026
Ruth W. VERIFIED CUSTOMER
Next time it would be nice if my radio station isn’t changed