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Real Reviews from VERIFIED CUSTOMERS
Maria C. VERIFIED CUSTOMER
Great service
1/21/2026
Joan G. VERIFIED CUSTOMER
Fast service & excellent communication
1/21/2026
Robin S. VERIFIED CUSTOMER
Shedrick always takes great care of us.
1/21/2026
Jacqueline V. VERIFIED CUSTOMER
Xavier Allen was nice and very knowledgeable as it turned pertained to my RX 350
1/21/2026
Maria C. VERIFIED CUSTOMER
Great service from Sam and the whole team .
1/21/2026
Sue K. VERIFIED CUSTOMER
Omar was great to work with with. He explained everything I needed to know He was efficient and very nice. ThanksOmar
1/21/2026
Candace B. VERIFIED CUSTOMER
It is always smooth sailing when visiting Lexus and an even better experience when your service representative is attentive and kind. I highly recommended this dealership.
1/21/2026
Ralph S. VERIFIED CUSTOMER
I was very happy with the service today Maico went out of his way to find the best package for the service I needed for my car
1/21/2026
Paul G. VERIFIED CUSTOMER
Adrian was very professional and attentive. Special thank you to Donnie Joseph who set up and synched my phone to the car!
1/21/2026
Lisa L. VERIFIED CUSTOMER
Sam was great
1/21/2026
Pierre L. VERIFIED CUSTOMER
Wendy is professionnel
1/20/2026
Juan Q. VERIFIED CUSTOMER
John great service agent.
1/20/2026
David W. VERIFIED CUSTOMER
Maico is great! Thank you for a very enjoyable service experience. Cheers! David Orson Wallach
1/20/2026
Thomas R. VERIFIED CUSTOMER
~Maico Williams amplify the three p's... professional, polite and personable. Thank you Mr. Williams (and the rest of the team that I made contact with today )for taking such good care of me and my car. Greatly appreciated! Thanks again... Tommy R.
1/20/2026
Jennifer S. VERIFIED CUSTOMER
My car took 2.5 hours for an oil change…never experienced this in all the years I’ve been going to JM Lexus. This is not even counting the 20 minutes downstairs before I was ever seen. The service advisor never apologized. She did not care at all.. she never even checked on my car. I had to go downstairs and complain. Horrible customer service.
1/20/2026
Tomas E. VERIFIED CUSTOMER
Leo Cisnero is a Professional Representative of the Lexus. I emulating his performance and personalty.
1/20/2026
Srabana G. VERIFIED CUSTOMER
Delilah was awesome and beyond amazing. She was superbly efficient, knowledgeable, informative, helpful, and professional— the best service we have received at JMLexus.
1/20/2026
Linda W. VERIFIED CUSTOMER
Pleased
1/20/2026
Kervin H. VERIFIED CUSTOMER
Always great service
1/20/2026
Jody H. VERIFIED CUSTOMER
It was an amazing experience from start to finish. Excellent service from the team. Thank you beyond grateful
1/20/2026