It was a great experience with Delilah and Reggie in sales that got me connected with her. Thanks again JM team!
1/22/2026
Zia Uddin. VERIFIED CUSTOMER
Leo is the best
1/22/2026
Carol G. VERIFIED CUSTOMER
Maico was very professional.
1/22/2026
Lorraine Z. VERIFIED CUSTOMER
Joe is an excellent service rep. Very satisfied with his attention to detail.
1/22/2026
Bridget S. VERIFIED CUSTOMER
Daniel was great at communicating I had an oil leak that was very expensive to repair. He was articulate and kind.
1/22/2026
Gerald T. VERIFIED CUSTOMER
Michael was highly professional, and expedited my service so I could make a dentist appointment I scheduled for the early afternoon.
I was extremely impressed, and grateful for his attention to my scheduling problem. I’ll request him for my service representative from now on.
1/22/2026
Sam M. VERIFIED CUSTOMER
Always a pleasure to deal with John.
1/22/2026
David V. VERIFIED CUSTOMER
Justin did fine.
I am disappointed that the detailing team didn’t contact me about the filth under the PPF on my hood that could not be cleaned so that the outside detailing barely improved the look of my Lexus.
How long does the PPF last before it becomes an eyesore?
I am trying to determine whether it is worth replacing or just removing it.
They also forgot to return my cargo net into my car.
1/21/2026
John C. VERIFIED CUSTOMER
Justin was professional and courteous as always.
1/21/2026
Louise A. VERIFIED CUSTOMER
Good experience but 2 hr wait for service to be completed. Thought it would be faster
1/21/2026
Denise Z. VERIFIED CUSTOMER
Service was easy in every way…Xavier Allen was friendly & efficient, service was fast & I was notified when the service was completed, Xavier walked me to my car
1/21/2026
Lerak Corp.. VERIFIED CUSTOMER
Great job,like always!!Thank you !!
1/21/2026
Leary P. VERIFIED CUSTOMER
Shedrick was great. He got the work done in fashionable manner. Great job Sherdrick
1/21/2026
Keisha M. VERIFIED CUSTOMER
Very efficient n polite. Was out in a timely manner
1/21/2026
Sheldon S. VERIFIED CUSTOMER
Chauncey was excellent! He went in detail what work was being done and how long it would take. Kept me informed throughout the process. Very satisfied with his servi.
1/21/2026
Marlene G. VERIFIED CUSTOMER
They finished the work promptly and kept me informed about the progress.
1/21/2026
Christiane S. VERIFIED CUSTOMER
Justin was so patient with me asking question after question. Justin is a pleasure to do business with. Thank you Lexus!
1/21/2026
Allen H. VERIFIED CUSTOMER
Great FAST service!
1/21/2026
David A. VERIFIED CUSTOMER
Sam was great !
1/21/2026
Amy K. VERIFIED CUSTOMER
Leo was very easy to work with, courteous and professional.