Thanks Leo! You made the 50k service process for my wife seamless.
2/26/2026
James F. VERIFIED CUSTOMER
Chauncey was great, got me in and out quickly and explained everything that would be done.
2/26/2026
Stanley H. VERIFIED CUSTOMER
Service was impeccable
2/25/2026
Robert H. VERIFIED CUSTOMER
Thank you
2/25/2026
Peter V. VERIFIED CUSTOMER
Joe is an outstanding rep.
2/25/2026
Helen T. VERIFIED CUSTOMER
Brandon was great, very professional, very personable. He is a Credit to JM
2/25/2026
Bruce E. VERIFIED CUSTOMER
Excellent technical and personal attention
2/25/2026
Olessia S. VERIFIED CUSTOMER
He is really the best help and kindness in Lexus!
He deserves a raise! Thank him!
2/25/2026
James G. VERIFIED CUSTOMER
My service representative was great, like all JM Lexus employees. My only complaint was that I expected my car to be cleaned as part of the service. It was not. Perhaps because of the simple 15K maintenance and simple software update for the recall.
2/25/2026
Jessica P. VERIFIED CUSTOMER
I must say it’s always a pleasure with Brandon’s customer service it always delivers top notch satisfaction
2/25/2026
Elizabeth W. VERIFIED CUSTOMER
You always washed my car when I brush it in for service, but not this time.
Why?
2/25/2026
Steven H. VERIFIED CUSTOMER
EXCELLENT
2/25/2026
Kristen E. VERIFIED CUSTOMER
Shedrick is great. I will only work with him.
2/25/2026
Lisa K. VERIFIED CUSTOMER
Professional, helpful, friendly
2/25/2026
Melissa C. VERIFIED CUSTOMER
Adrian is always so kind and polite with a smile on his face!
2/25/2026
Sandley S. VERIFIED CUSTOMER
Joe was great. went above and beyond.
2/24/2026
Michael R. VERIFIED CUSTOMER
No other comments
2/24/2026
Vincent C. VERIFIED CUSTOMER
I was very satisfied with the way I was treated.
2/24/2026
Ross S. VERIFIED CUSTOMER
Thank you for an excellent service experience Adrian and your attention to detail and always going above and beyond are very appreciated you are five stars in my book. Ross