First time in for services. Joseph was very professional and provided a nice overview serviced and wait time. He seem to really enjoy his job!
3/3/2026
Viola B. VERIFIED CUSTOMER
Mr. Joe was very professional, nice and I appreciate the way he business.
3/2/2026
Rachel C. VERIFIED CUSTOMER
Friendly and gave accurate information and timely
3/2/2026
Glenda W. VERIFIED CUSTOMER
Ok
3/1/2026
Maxwell K. VERIFIED CUSTOMER
Nothing but the best service and amazing follow up.
3/1/2026
Marinacia M. VERIFIED CUSTOMER
Brandon was great. The whole experience was excellent
3/1/2026
Marjan T. VERIFIED CUSTOMER
Brandon Chandler was a pleasure to work with. He was efficient, communicated clearly, and I would choose him as my service advisor again.
3/1/2026
Trevor G. VERIFIED CUSTOMER
Thank you for a great job
3/1/2026
Shirley C. VERIFIED CUSTOMER
As always good service and speed super recommend Lexus
3/1/2026
Carol B. VERIFIED CUSTOMER
Thank you for taking good care of my car.
3/1/2026
Euclides G. VERIFIED CUSTOMER
Great customer service.
3/1/2026
Fabiola G. VERIFIED CUSTOMER
Nice guy, the service was complete and prompt.
2/28/2026
Marilyn S. VERIFIED CUSTOMER
I brought my vehicle in for a brake problem on Wednesday and received the loaner I requested. When I called on Thursday afternoon to see the status, I was told that the vehicle had not even been looked at yet. Around 5:00 I received a text that my vehicle was ready to be picked up. If I did not pick it up within 12 hrs I would be charged $79 a day. I had prior all-day Friday commitments and asked if I couldn’t bring the loaner back Friday night. I was again told it would be a $79 charge.
This was my first service visit at JM Lexus. One of the reasons I bought my car at JM Lexus was that the salesman emphasized what good service they provided. I’ve owned 5 Audis prior to purchasing a Lexus. I never had a charge or set time when I needed to return a loaner.
I also did not feel it was my job to call to get a status update. I should have been informed.
2/28/2026
Stephen G. VERIFIED CUSTOMER
Best service experience ever at j m lexus
2/28/2026
Leanda R. VERIFIED CUSTOMER
Xavier is always professional, courteous, kind and efficient. Thank you JM for making me feel like family.
2/28/2026
Clayton B. VERIFIED CUSTOMER
As always, Luis was professional, provided clear explanations, and beneficial follow-up. Prime example of the JM experience.
2/28/2026
Raymond J. VERIFIED CUSTOMER
My First time at JM Lexus and I have to say was the most pleasant experience at a dealership I’ve ever had. Wendy was great and I will be returning for all my services for my Lexus in and out with 0 hassle. Thank you