Wendy was a pleasure to deal with. She was professional and efficient.
This was my first visit to JM Lexus and I was impressed.
It is rare to find customer service at such a high level. My hats off to the entire service team well done!
4/12/2026
Sasha P. VERIFIED CUSTOMER
Ty. The last two service advisors have been fantastic!
4/12/2026
Tery M. VERIFIED CUSTOMER
5 stars always
4/11/2026
Robert P. VERIFIED CUSTOMER
Adrian did a great job
4/11/2026
Howard H. VERIFIED CUSTOMER
Needed hel with Lexus app tvried and failed XP. No competent internet service !!!!!!
4/11/2026
Peter K. VERIFIED CUSTOMER
Outstanding representative of the company need more people like Maico
4/11/2026
Paul W. VERIFIED CUSTOMER
Adrian is great and I am pleased with your maintenance service. I have only driven lexus and Toyota products since 2004 and plan to keep doing so. I'm in a two lexus household now.
4/11/2026
Jennifer G. VERIFIED CUSTOMER
Juan was great! He told me he could get me out of there by 5 and he did.
4/11/2026
Joan S. VERIFIED CUSTOMER
Daniel was excellent! The best service representative that I have ever had at JM Lexus. Others representatives were good Daniel exceeded my expectation. Joan S
4/10/2026
Christopher L. VERIFIED CUSTOMER
Juan did a wonderful job of greeting me, setting my expectations and keeping me informed. Excellent work ! I certainly felt like a valued customer today.
4/10/2026
Joanna G. VERIFIED CUSTOMER
Nice job MJ
4/10/2026
Anthony E. VERIFIED CUSTOMER
The dash paneling was not replaced after my RX350 was serviced. My dash board was removed to replace the Servo motor for the air conditioning.
4/10/2026
Steven W. VERIFIED CUSTOMER
Great service easy to work with keeps me up-to-date
Very satisfied as always
4/10/2026
Rick H. VERIFIED CUSTOMER
Joe is consistently knowledgeable, thoughtful, and polite. We treasure him as our POC.
4/10/2026
David L. VERIFIED CUSTOMER
Chauncey is the man!
4/10/2026
Colleen C. VERIFIED CUSTOMER
Shedrick was professional, informative and very helpful!
Excellent service
4/10/2026
Nancy M. VERIFIED CUSTOMER
Brandon Chandler has been like go to guy for years. JM Lexus is lucky to have him.
4/9/2026
Mary G. VERIFIED CUSTOMER
We were pleased with the overall experience. Thank you for the loaner car & carrier wash!
4/9/2026
Christine Z. VERIFIED CUSTOMER
Delilah is very efficient. She does her best to get me through the process efficiently and quickly .